Michael Garcia
Angeles City
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
TOMS ADMIN ASSISTANT
UPS International Incorporated Philippines
10.2010 - Current
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Remained solutions-oriented in face of complex problems.
- Enhanced team communication through effective scheduling.
ABCC - SG ARG (Admin Resolution Group)
UPS International Incorporated Philippines
10.2010
- Consistently exceeded departmental goals related to case closures, customer satisfaction ratings, and turnaround time metrics.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved communication between departments involved in the resolution process, reducing delays and increasing collaboration.
Customs Declarant / Processor
ASPAC International Incorporated
06.2009 - 10.2010
- Operated and serviced processor equipment to maintain production output.
- Prepared, boxed, and staged outgoing shipments.
- Led routine maintenance and troubleshooting tasks for reduced downtime.
- Contributed to the achievement of department goals through consistent high-quality work.
Customs Processor
Marietta L. Loria Customs Brokerage
04.2008 - 04.2009
- Utilized strong analytical skills to identify potential risks or discrepancies within processed documents quickly.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Entered data into computer tracking system and filed paperwork according to procedures.
Education
Customs Tariff Rules & Regulations
Lyceum of Subic Bay
Central Business District, Subic Bay Freeport Zone 04.2001 -
Skills
Problem-solving aptitude
undefinedPlace Of Birth
Olongapo City
Height
5 feet 2 inches
Weight
114 lbs.
Personal Information
- Passport Number: P6479489A
- Citizenship: Filipino
- Date of Birth: 09/16/84
- Marital Status: Single
- Religion: Roman Catholic
Watching movies, playing mobile games & arcades w/ my kids
Enjoying watching movies with my family specially on my day off. Playing mobile games after work to lessen stress or fatigue. My family playing arcades games in Timezone every once or twice a month to boost our bonding and relaxing.
Timeline
TOMS ADMIN ASSISTANT
UPS International Incorporated Philippines
10.2010 - Current
ABCC - SG ARG (Admin Resolution Group)
UPS International Incorporated Philippines
10.2010
Customs Declarant / Processor
ASPAC International Incorporated
06.2009 - 10.2010
Customs Processor
Marietta L. Loria Customs Brokerage
04.2008 - 04.2009
Customs Tariff Rules & Regulations
Lyceum of Subic Bay
04.2001 -
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