Mercury Yuk Yee WAN

Contribute as a key leader to a major supply chain transformation initiative, successfully launching a scalable e-learning initiative for vendor training and integration. Focus on developing a comprehensive curriculum and transitioning traditional training to a hybrid approach. Ensure effective knowledge transfer and seamless APAC vendor onboarding, supporting the transformation of the supply chain ecosystem across internal and external users.

• Co-develop and execute a change management strategy for a supply chain transformation program, focusing on efficient onboarding, enrollment, and training for our global vendors to ensure the program's success.
• Develop and deliver a scalable learning journey and curriculum for the program, transitioning vendor training from traditional methods to e-learning on an LMS to ensure effective and consistent delivery, facilitating the onboarding of an expanding vendor base into the program.
• Partner with cross-functional teams to create and update training materials, ensuring content remains relevant and aligned with the evolving needs and processes of the agile program.
• Travel between APAC and Vancouver to meet with internal and external stakeholders, understanding their needs and advocating for the program, ensuring alignment and successful adoption of new processes.
• Develop and maintain a comprehensive SharePoint site as a centralized repository for training assets, providing easy access to up-to-date materials and fostering a culture of continuous learning.
• Design and facilitate train-the-trainer sessions, equipping internal and external stakeholders with the knowledge and assets to effectively train others on the system and processes of the program.

Contributed as a key member of the original start-up team to successfully launch a cutting-edge online asynchronous learning project for all staff in 10 schools. Focused on both technical and content development to support the creation of a new and innovative culture in online continuous education.

Professional Development Training

• Led the design, delivery, and evaluation of staff continuous professional learning training through an online learning management system for 10 schools in the APAC region.
• Sourced synchronous and asynchronous training programs for group-wide induction and continuous learning purposes.
• Made available 450+ offerings (training sessions, discussion panels, webinars) on the LMS for staff, parents, and students.
• Analyzed learners' usage patterns on LMS to prioritize potential partners, learning areas, and areas for future enhancements.
• Liaised with the deployment vendor to create customized functionality on the LMS platform to align with the leadership team's vision.

Project Management

• Designed project workflows, enforced alignment of project strategy with business objectives, and made modifications to promote efficient project completion.
• Conducted budget forecasting, proactively managed and monitored spending for three projects (Teacher CPD, Student Learning, and Parent Education) within the Academy, working closely with the Finance team to ensure efficient resource allocation and cost-effective project execution.
• Planned and prepared a business plan and model for the external business launch of the LMS.
• Established and managed CRM and Project Management Software to promote collaboration and keep members on-task and productive.
• Maintained open communication and provided regular updates on project status to senior stakeholders like the Chairman and the C-Suite.

Contributed to the overall success of the product by facilitating partner adoption and maximizing their engagement. Provided comprehensive support to educational partners to ensure successful utilization of the product, including delivery of promotional and pedagogical talks, qualify teaching staff to maintain quality, digital transformation of product and services.

Curriculum Development & Teacher Training

• Monitored and assured teaching quality and provide product related and educational support to learning centers.
• Delivered effective professional development training, seminars, promotional and pedagogical talks (20-500 audience members) to ensure teaching quality
• Published teaching materials for learning centers

Education Technology & Notable Projects

Project leader for a new business tool - Online learning platform

• Generated and maintained content for the online learning platform (Thinkific & LearnWorlds)
• Created videos and interactive content to support and motivate online independent learning
• Executed promotional campaign and support entire customer journey through the platform

Content support for Ocean Park's playgroup programme;

Nature Exploration with Oxford Path

• Created teaching plans and teacher training
• Observed and evaluated teachers for quality assurance

Video production for New Year promotion

• Produced accompanying educational videos for readers to children age 3-12 on YouTube and YahooTV (20k+ views)
• Planned the concept and final execution of the recording and editing of the videos

Planned and designed English lessons for German-speaking children aged 7-15, guiding them in creating English-speaking projects and performances. Led engaging science and theatre workshops, and provided comprehensive emotional, social, and physical support to children during overnight camps.

Designed and delivered programs to 19,000 International school students each year, and created engaging teaching materials. Innovative technologies such as AR and Kinect were implemented to enhance student engagement and learning experience. Additionally, provided on-the-job training for junior staff, coordinated logistics for mobile classrooms, and contributed to youth-related fundraising projects.

Performed DNA extraction and plasma separation experiments for the Non-Invasive Fetal Trisomy Test (NIFTY). Selected to attend a specialized training program in Shenzhen, where I established a new assembly line station for the Hong Kong laboratory and trained other staff. Managed daily laboratory maintenance, processed received samples, and accurately input patient information into the system.