Summary
Overview
Work History
Education
Skills
Timeline
Barista

Megna Gurung

Barista
Jordan,Hongkonhg

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

1
1
year of professional experience
3
3
Languages

Work History

Barista

Barista, Starbucks
Tsim Sha Tsui
06.2023 - Current
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Controlled line and crowd with quick, efficient service.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.

Education

Hotel Management

Pokhara Kindergarten High School
Nepal

Skills

Coffee machinery

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Timeline

Barista

Barista, Starbucks
06.2023 - Current

Hotel Management

Pokhara Kindergarten High School
Megna GurungBarista