Summary
Overview
Work History
Education
Skills
Accomplishments
Trainings
Software
Timeline
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Md Raufur Rahman

Md Raufur Rahman

Business Manager (Account Manager)
Bashundhara R/A, Dhaka

Summary

Resourceful Sales Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

Account Manager

Connell Bros CO Bangladesh PVT Ltd
Dhaka, Dhaka
07.2019 - Current
  • Coatings, Adhesives, Sealants, Plastics, Constructions, Pigments, Additives, TPU, PU
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Researched emerging industry trends, applications and concepts to enhance products and services.

Assiant Manager, Sales

BASF Bangladesh Ltd
Dhaka, Dhaka
09.2016 - 06.2019
  • Polyurathanes, TPU, Plastics, Adhesives, Footwear, Appliances, Construction, Packaging
  • Developed loyal and highly satisfied customer base through proactive management of customer service strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Solved customer challenges by offering relevant products and services.

Executive, Sales

BASF Bangladesh Ltd
Dhaka, Dhaka
09.2012 - 07.2016
  • Polymer, Binder, Pigments, Additives, Coatings
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained records related to sales, returns and inventory availability.

Management Trainee

Zaber & Zubair Fabrics Ltd
Dhaka, Dhaka
05.2012 - 08.2012
  • Home Textile, QA, Sample Management
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Handled day-to-day customer or client questions via telephone or email.

Education

Master of Science - Applied Chemistry & Chemical Engineering

University of Dhaka
Dhaka, Bangladesh
04.2010 - 04.2012

Bachelor of Science - Applied Chemistry & Chemical Engineering

University of Dhaka
Dhaka, Bangladesh
01.2005 - 12.2009

Skills

    New account creation

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Accomplishments

  • Increased Business to 100%; 2 consecutive years with more than 50% Gross Margin
  • Introduced more than 30 new Products in the market
  • Helped customer to launch new innovative product in the market

Trainings

  • Formulation of Paint
  • Sales excellence
  • Negotiations
  • Customer Relationship Management
  • PU Processing


Software

MS Windows

MS Office 365

SAP

MS Dynamics 365

Timeline

Account Manager

Connell Bros CO Bangladesh PVT Ltd
07.2019 - Current

Assiant Manager, Sales

BASF Bangladesh Ltd
09.2016 - 06.2019

Executive, Sales

BASF Bangladesh Ltd
09.2012 - 07.2016

Management Trainee

Zaber & Zubair Fabrics Ltd
05.2012 - 08.2012

Master of Science - Applied Chemistry & Chemical Engineering

University of Dhaka
04.2010 - 04.2012

Bachelor of Science - Applied Chemistry & Chemical Engineering

University of Dhaka
01.2005 - 12.2009
Md Raufur RahmanBusiness Manager (Account Manager)