Ma Yan Tung, Chantelle
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Shop Assistant (Part-time)
American Eagle Outfitters
09.2022 - Current
- Assist the store supervisor in managing the daily operation of the store, including the display of goods, inventory, etc.
- Familiarity with point-of-sale systems and cash handling.
Private Dining (Internship)
The St. Regis Hong Kong
01.2023 - 04.2023
- Handling phone orders for in-room dining.
- Make use of the Opera System for sending amenities.
- Collaborated with the culinary team to create personalized menus for private dining guests.
- Provided exceptional customer service by anticipating and meeting the needs of guests.
1 Month Event Helper (Part-time)
Kids Club
05.2022 - 06.2022
- Managed event registration and handled ticketing and payment processes efficiently.
- Crowd management, maintaining order, and the safety of children.
Shop Assistant (Part-time)
Hassyou
05.2021 - 04.2022
- Cashier, customer services, organizing display.
- Responsible for product data collection and organization, and daily website management, such as updating the website and social media platforms.
HR (1 Month Part-time)
Wan Kee Group
11.2021 - 12.2021
- Assisted with employee onboarding and offboarding, including conducting orientations and exit interviews.
- Processed the personal information of interviewees cautiously.
- Inputted data into the system to ensure accuracy and data privacy.
Shop Assistant (Part-time)
Abouthai Company
11.2020 - 05.2021
- Cashier, customer services, organizing display.
- Handled around 150+ transactions a day including cash & credit card payments.
Assistant (Internship)
Zonta Club Of NT Employment Resources And Training Centre
07.2017 - 07.2017
- Responsible for general office and field duties.
Education
BBA - Hotel And Sustainable Tourism Management
Hong Kong Metropolitan University
09.2023
Skills
- MS Office
- Opera Systems
- Inventory Management
- Customer Services
- POS Systems
- Food and Beverage Service
Extra-Curricular Activities
Business Management Society, Hong Kong Metropolitan University, General Secretary
04 / 2020 - 04 / 2021
- Responsible for all meeting agendas and minutes, handling all paperwork to ensure all projects were on schedule.
Hong Kong Tourism Board, 2018 HK Dragon Boat Carnival, Volunteer Worker
06 / 2018 - 06 / 2018
- Crowd management, information inquiry, and support activities.
Hong Kong Young Ambassador Scheme, Member
08 / 2017 - 08 / 2018
- Promote Hong Kong's hospitable image and diverse tourism features to the public and tourists from all over the world.
HKACE Young Service Star Program, Member
08 / 2017 - 08 / 2017
- Organizing workshops in schools and promoting Hong Kong.
- Joining mentorship program, enhancing skills in education and cooperation.
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Advanced
C1
English
Upper intermediate
B2
Timeline
Private Dining (Internship)
The St. Regis Hong Kong
01.2023 - 04.2023
Shop Assistant (Part-time)
American Eagle Outfitters
09.2022 - Current
1 Month Event Helper (Part-time)
Kids Club
05.2022 - 06.2022
HR (1 Month Part-time)
Wan Kee Group
11.2021 - 12.2021
Shop Assistant (Part-time)
Hassyou
05.2021 - 04.2022
Shop Assistant (Part-time)
Abouthai Company
11.2020 - 05.2021
Assistant (Internship)
Zonta Club Of NT Employment Resources And Training Centre
07.2017 - 07.2017
BBA - Hotel And Sustainable Tourism Management
Hong Kong Metropolitan University
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