Matthias Guttengeber
Linz,Austria
Summary
Experienced professional with a strong track record in preopening, quality improvement, budgeting, long-range investment planning, and optimizing hotel operations. Dedicated team player and motivator, consistently driving results and exceeding expectations. Skilled in identifying growth opportunities and implementing strategies to enhance performance. Committed to delivering exceptional service and ensuring guest satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager
Radisson Hotel Graz
03.2024 - Current
- Responsible for the smooth new opening of the Hotel
- Hiring of all staffmembers, trainings, etc
- Full P&L responsibility
- Preparing Budget for 2025
- Development of HODs
Consultant
01.2024 - Current
- Consultant for hospitality and gastronomy
- Focus on automatization & digitalization
- Interimsmanagement / Management on time
- Www.hogaconsult.com
Travel the world
07.2023 - 12.2023
- Travelled through a lot of different countries
- Looking for new hotel concepts
- Enjoyed the quality time with family
Lead Hotel & Gastronomy
LIST Beteiligungsges mbH
08.2022 - 06.2023
- Responsible for the GMs of 5 hotels & 3 gastronomies
- Frequent reporting to owner
- Preparing of investment approvals and execution
- Giving assistance in preparing of budgets
- Follow-up on financial performance and setting proper actions
- Regular on premise meetings with GMs
- Implementation of Yielding Software (IDeaS)
- Mentor for Ass
- Hotelmanager trainees
Managing Director
Parkhotel Hagenberg
01.2022 - 06.2022
- Responsible for the whole preopening of the hotel as well as handover to GM
- Hiring of starting staff
- Budgeting and Conception for the hotel
- Implementation and setup of PMS and Interfaces
- Direct report to owner of the hotel
- Regular follow ups with construction companies to ensure an on-time
General Manager
Park Inn by Radisson Linz
03.2016 - 12.2021
- Successful motivation and leading of a team of 60 heads
- Taking care of investments as well as budgeting and planning
- Regular reporting to owners (managed hotel)
- Regular forecasting inline with group standards
- Strong improvement of the financial results since taking over of the hotel (revenue & profit)
- Built a strong business network in Linz within a short time
- Successful focus on growing talents from within
General Manager
Park Inn by Radisson München
05.2014 - 02.2016
- Responsible for a 81 rooms hotel
- Successful staff motivation and leading
- Taking care of investments as well as budgeting and planning
- Creating budgets and regular forecasting as well as reaching set targets (positively overarchived the budgeted figures in 2014 and 2015)
- Successfully enhanced guest satisfaction
- Growing talents within property and development of the front office manager
- Regular reportings to regional director and local authorities
- Strong focus on brand standards
General Manager
Winters Hotel München am Hauptbahnhof
02.2013 - 05.2014
- Responsible for a 138 rooms hotel
- Strong focus on cost optimisation especially in F&D areas
- Permanent contact with owner of the building and working on several challenges (FLS, waterleaks, etc.)
- Training of 'hotel expert' trainees
- Positively overarchived planned figures for 2013 through revenue optimisation and cost saving
- Reporting to managing directors and owners of Winters Hotel Holding
Front Office/Operations Manager
Park Inn by Radisson Munich
03.2010 - 01.2013
- Complaint handling
- Training of front office staff
- Assistant to general manager
- Complaint handling and follow up with guests
- Full month end reportings
- Leading all operational departments on property
- Overtaking MOD duties
Front Office Manager
Azimut & Eurohotel München Ost
10.2009 - 02.2010
- Leading two receptions for two hotels with a total of 304 rooms
- Training of front office employees
- Evaluation of comment cards and regular follow up
- Creating duty rosters
- Taking over MOD duties
- Reporting to resident manager
Assistant Front Office Manager
Park Inn by Radisson Munich-East
04.2008 - 09.2009
Front Office Employee
Park Inn by Radisson Munich-East
07.2007 - 03.2008
Self employed
10.2005 - 06.2007
Front Office Employee (casual)
Best Western Hotel Erb Munich
11.2003 - 05.2005
Front Office Employee
Best Western Hotel Cristal Munich
02.2002 - 07.2003
Education
Upper Vocational School For Economics - University-Entrance Diploma
Berufsoberschule Erding (Germany)
Erding (Germany)07.2004
Official Training For Hotel Management - Hotel Management
Best Western Hotel Cristal Munich
Münich01.2002
Skills
- Official trainer for hotelmanagement trainees
- General Manager Certification
- Performance Management
- Competency based Interviewing
- Pro Active Leadership
- Logical thinking systems
- Leadership
- Motivation
- Valid driving license
Certification
- Official trainer for hotelexperts trainees (IHK)
- Passed through General Manager Certification Programme
- Passed through PMCBIT (Performance Management & Competency based Interviewing) Training
- Passed through PAL (Pro Active Leadership) Training
- Passed through LOTS (Logical thinking systems) Training
- Different courses in Leadership & Motivation
Personal Information
- Date of Birth: 08/31/80
- Nationality: German
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Radisson Hotel Graz
03.2024 - Current
Consultant
01.2024 - Current
Travel the world
07.2023 - 12.2023
Lead Hotel & Gastronomy
LIST Beteiligungsges mbH
08.2022 - 06.2023
Managing Director
Parkhotel Hagenberg
01.2022 - 06.2022
General Manager
Park Inn by Radisson Linz
03.2016 - 12.2021
General Manager
Park Inn by Radisson München
05.2014 - 02.2016
General Manager
Winters Hotel München am Hauptbahnhof
02.2013 - 05.2014
Front Office/Operations Manager
Park Inn by Radisson Munich
03.2010 - 01.2013
Front Office Manager
Azimut & Eurohotel München Ost
10.2009 - 02.2010
Assistant Front Office Manager
Park Inn by Radisson Munich-East
04.2008 - 09.2009
Front Office Employee
Park Inn by Radisson Munich-East
07.2007 - 03.2008
Self employed
10.2005 - 06.2007
Front Office Employee (casual)
Best Western Hotel Erb Munich
11.2003 - 05.2005
Front Office Employee
Best Western Hotel Cristal Munich
02.2002 - 07.2003
Upper Vocational School For Economics - University-Entrance Diploma
Berufsoberschule Erding (Germany)
Official Training For Hotel Management - Hotel Management
Best Western Hotel Cristal Munich
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