LAU MEI LAM MARY
Hong Kong
Summary
Proven track record of maintaining efficient site operations. Expertise in documenting and coordinating different parties in the project such as owner and the developer. Follow-up rectification of defects with prompt communication to enhance the project efficiency.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Site Clerk
Win Lee Building Engineering Limited
06.2023 - Current
- Assisted in reducing project delays with timely procurement of materials and resources.
- Improved project efficiency by maintaining accurate and up-to-date site records.
- Boosted productivity through meticulous tracking of employee work hours and attendance.
- Facilitated smooth operations by providing administrative assistance to site manager and other staff members.
- Assisted in mitigating risks associated with labor disputes or conflicts through proactive conflict resolution strategies within workforce onsite.
- Assisted in maintaining prompt and sufficient communication during handover period by providing handover schedule and solution of rectification of defects.
- Assisted with onboarding of new employees.
Tutor
Self-employed
1 2020 - Current
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Supported students with helpful study habits and exam strategies.
- Assisted students in developing study skills and strategies.
- Empowered students to take ownership of their education through goal-setting exercises and self-reflection activities.
Personal Assistant
Insurance Broker Of Prudential
05.2021 - 07.2021
- Assisted clients with physical therapy exercises.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Provided research assistance on various insurance plans, leading to informed decisions based on accurate information.
Sales Representatives
Dairy Farm
01.2017 - 01.2019
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Maintain a clean and organized working environment to enhance proficient
- Worked well with diverse populations of a variety of company setting
- Exhibit excellent interpersonal communication skills.
Hostess(Internship)
Skycity Marriott
01.2018 - 06.2018
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Preparing reports of the day in order to record the accidents and the guest flow.
Server
Nha Trang Vietnamese Cuisine
01.2016 - 01.2017
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
BBA - Business Administration
Hong Kong Shue Yan University
Hong Kong 09.2018 - 08.2021
Higher Diploma in Hotel Management -
HKUSPACE Po Leung Kuk Stanley Ho Community College
Hong Kong 09.2016 - 06.2018
Skills
Excellent Communication
Work Planning and Prioritization
Supply Chain Optimization
Budget Planning
Problem-Solving
Teamwork and Collaboration
Multitasking
Contact Profile - Email
laumeilam2450@gmail.com
Timeline
Site Clerk
Win Lee Building Engineering Limited
06.2023 - Current
Personal Assistant
Insurance Broker Of Prudential
05.2021 - 07.2021
BBA - Business Administration
Hong Kong Shue Yan University
09.2018 - 08.2021
Hostess(Internship)
Skycity Marriott
01.2018 - 06.2018
Sales Representatives
Dairy Farm
01.2017 - 01.2019
Higher Diploma in Hotel Management -
HKUSPACE Po Leung Kuk Stanley Ho Community College
09.2016 - 06.2018
Server
Nha Trang Vietnamese Cuisine
01.2016 - 01.2017
Tutor
Self-employed
1 2020 - Current