Mary Gupta

Alternative Investment - Reporting - Data solution for Alternative Investments.

Responsibilities

• Financial Reporting and Data Aggregation tools:
• Analyze and explain portfolio performance results
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
• Perform analysis of private equity and hedge fund statements for input into the system
• Work with clients and partners to resolve data issues
• Develop and strengthen client relationships:
• Client onboarding
• Client account setup and training
• Day-to-day support and issue management
• Software maintenance and setup:
• System setup and configuration
• New client setup
• New financial account and asset set-up and classification
• Data feed management
• Create custom reports based on client-specific needs
• Liaise with the vendor partners for enhancements, and system and data issues
• Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
• Establish operational effectiveness through the development and adoption of policies, procedures, and controls.

Contract Job

Responsibilities:

• Post trade operation functions such as confirming trades, ensuring all trades are matched for settlement, utilising platforms such as CTM - both bonds and equities
• Resolution of trade-related queries from clients and counterparties
• Maintaining static data in trade booking/settlement systems and assist desk in booking trades
• Liaising with settlement agents, compliance, finance team and senior management on issues and queries
• Assist with ad-hoc projects, admin tasks and day to day running of the office

Sales and store assist.

Working as Senior Wealth Advisor at Fintoo: assisting clients for Robo Advisory and Assisted Advisory. Planning and Executing the financial strategies created for HNI Clients.
Fintoo specializes in providing Comprehensive Financial Planning service (inclusive of Retirement Planning, Tax Planning, Investment Planning). Other areas of Expertise are Estate Planning, and advisory across various asset classes including Equity, Debt, Alternate Investments, Insurance, Real Estate, Loans, etc. Meeting in person/organising Zoom calls with CFO, CEO and HNI clients.
Make sure the clients are aware of the risks/rewards of the investments prior to getting into contracts.

Gathering and checking of portfolio data received from Accounting sources, Client/Market analytics (Bloomberg, factset), manager commentaries
Calculation and checking of performances and risk figures in accordance with the industry standards (GIPS): Total/NAV returns, performances breakdowns, performance attribution, ex-ante and ex-post risk
Creation and maintenance of the procedure documents
Generation and distribution of daily/monthly performance reports including Factsheets, Investment Reviews, Accounting Packs, Management reporting etc.
Maintain the client service KPI to ensure adherence to the SLA
Maintain effective, proactive communication with internal / external stakeholders to ensure high quality service delivery.

Responsibilities

• Analyze, monitor, and verify incoming corporate action information
• Analyze and reconcile the company's books and records with clearinghouses and banks
• Interface with clearinghouses and banks regarding instructions for corporate events
• Collect and analyze instructions from our customers
• Work on system enhancements to handle existing or new products and new markets
• Communicate with all the involved internal and external parties

• Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
• Followed company regulations and rules to promote safe environment for travelers and employees.
• Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
• Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.