Mark Wong

A. Distributors Management

• Manager Global Distributor, like Arrow, Avnet and WPI group etc
• Monitor global project migration from overseas to China production, like
• Global distributor contract negotiation,
• Global Price list
• Annual allocation meeting with HQ supply team

B. Sales support for VIP customer

• Special focus on China local Home Appliance manufacturers, like Gree and Midea
• Promoting Microcontrollers and Discrete products for customer
• Balance company supply capacity against customer demand to support business growth
• Maintain Strategic relations between customers management and Toshiba

C. Training for new recruit members

• Educate new recruit members of sales content, company system operation and Product knowledge.

• Directed sales support staff in administrative tasks to help sales reps close deals.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Investigated competitive landscape to anticipate negative business impacts.
• Formulated and presented innovative strategies to stakeholders to build successful sales plans.
• Forecasted sales and established processes to achieve sales objectives and related metrics.

• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Interacted well with customers to build connections and nurture relationships.

• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Established and cultivated solid business relationships with new or existing customers.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Analyzed past sales data and team performance to develop realistic sales goals. Managed sales team for more than 50 peoples in all branch offices.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

• Hearing voice of customers and provide first response of customer.
• Managed customer accounts, responding to inquiries and resolving customer service issues
• Coordinated responses and resources to handle special client requests.