Mark John Cariga
Las Pinas, Metro Manila,PH
Summary
Experienced and detail-oriented professional with a strong background in consumer panel services and project management. Proven track record in supervising large-scale projects, ensuring data quality, and managing financials. Adept at collaborating with third-party agencies and vendors, and skilled in creating and validating surveys using Excel Macros. Demonstrated ability to meet global KPI metrics and stay within budget while maintaining high project quality. Proficient in managing communications, resolving issues, and overseeing the distribution of rewards through GCash.
Overview
7
7
years of professional experience
Work History
Executive (BAU Panel Lead)
The NielsenIQ (Philippines) Inc.
06.2023 - Current
- Supervised BAU Project: Monitored data collected from 3600+ panels, managed recruitment and panel attrition, ensured data quality and quantity, processed incentives/rewards, and met project deadlines
- Established and Delivered Ad Hoc Surveys: Created and validated ad hoc surveys for BAU panels using Excel Macros
- Collaborated with Third-Party Agencies/Vendors: Worked closely with field coordinators and supervisors to collect data
- Maintained Project Quality: Ensured BAU Project quality met global KPI metrics and stayed within budget
- Managed Billing and Financials: Oversaw billing and financials for third-party agencies/vendors
- Managed Release of Rewards: Oversaw the semi-annual distribution of rewards to 3600+ BAU panel members through GCash
- Drafted Contracts: Created contracts for third-party agencies/vendors
Officer (FUEL Panel Lead)
The NielsenIQ (Philippines) Inc.
01.2022 - 05.2023
- Supervised FUEL Project: Monitored data collected from 1500 panels, managed recruitment and panel attrition, ensured data quality and quantity, processed incentives/rewards, and met project deadlines
- Handled Survey Respondents: Managed survey respondents across the country
- Managed Release of Rewards: Oversaw the semi-annual distribution of rewards to 1500 Fuel panel members through GCash
- Collaborated with Third-Party Agencies/Vendors: Worked closely with field coordinators and supervisors to collect data
Project Assistant (Contract)
The NielsenIQ (Philippines), Inc.
03.2019 - 01.2022
- Maintained comprehensive project documentation and records
- Resolved issues for project members and panels
- Managed communications via email, calls, and texts with project members and panels
- Coordinated with GCash for the panel rewards system
- Undertook additional tasks as assigned by senior management
Coding Technician
Canon Business Process Services Philippines Inc.
09.2018 - 11.2018
- Analyzed source documents to identify and extract relevant information
- Ensured high-quality data entry into the company's database
HR-Employee Services (On the Job Training)
Filinvest, Land Inc.
11.2017 - 04.2018
- Encoded DTR for employees not registered in the biometric system
- Assisted with timekeeping adjustments and attendance summary reports for payroll
- Supported employees in encoding scheduled leave in HRIS
- Entered approved manual leave applications into HRIS
- Facilitated payments of agency billings and prepared SAP requests for payment and vehicle use
- Encoded PAR in HRIS and filed it in 201 files
Education
Bachelor of Business Studies/Administration/Management - Human Resource Development Management
Rizal Technological University
Mandaluyong City01.2018
Skills
- Effective Communication
- Effective Time Management
- Collaborative Teamwork
- Analytical Problem-Solving
- Data Analysis
- Goal-Oriented
- Quick Response to Change
- Database Management Using Microsoft Access
- Skilled in Microsoft Office 365 Applications
- Automating Tasks with Excel Macros
- Entry-Level HRIS Experience
- Accurate Timekeeping
Additional Information
Date of Birth: September 23, 1997
Age: 27 years old
Civil Status: Single
Religion: Catholic
Language Spoken: Tagalog and English
I hereby declare that the above information, to the best of my knowledge, are true and complete.
Respectfully yours,
Mark John A. Cariga
Timeline
Executive (BAU Panel Lead)
The NielsenIQ (Philippines) Inc.
06.2023 - Current
Officer (FUEL Panel Lead)
The NielsenIQ (Philippines) Inc.
01.2022 - 05.2023
Project Assistant (Contract)
The NielsenIQ (Philippines), Inc.
03.2019 - 01.2022
Coding Technician
Canon Business Process Services Philippines Inc.
09.2018 - 11.2018
HR-Employee Services (On the Job Training)
Filinvest, Land Inc.
11.2017 - 04.2018
Bachelor of Business Studies/Administration/Management - Human Resource Development Management
Rizal Technological University
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