MARIA ENNA RAMOS
Malabon
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software]. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Lease Accounting Specialist
Shell PLC
11.2018 - Current
- Act as the IFRS 16 focal point for all data related issues for property leases on SERP REFX
- Coordinate with other focal points/SMEs to align on requirements and ensure Real Estate meets the continual need to report property leases in financial accounts
- Responsible in ensuring that any issues with the twice monthly interface of data from REFX to the Group lease accounting tool (PowerPlan) are addressed quickly
- Proactively monitor and provide advice to colleagues on any consequences to the PowerPlan tool of how data is managed in REFX
- Establish and maintain a network of contacts ensuring Real Estate is continuing to improve, promote and grow its lease accounting offering
- Ensure accounting data associated with lease accounting contracts is maintained on REFX, specifically, company, code, applicable ERP, cost center/WBS and vendor numbers
- Periodically review the validity of these data fields by accessing invoices and payment journals
- Ensure new lease contracts are properly considered for bringing into scope for lease accounting
- Ensure the scope of Real Estate managed contracts for lease accounting is properly maintained, reviewed and verified
- Ensure the threshold value is correctly applied
- Monitor and troubleshoot the cost object interface from SERP to PowerPlan
- Monitor and troubleshoot the financial interface from PowerPlan to SERP
- Ensure other lease accounting financial interfaces to non-SERP ERPs (around ten ERPs) are properly reflecting data from SERP REFX
- Monitor alignment with non-RE businesses to ensure complete reporting of all property leases (including those that are not RE managed) with no duplication
- Working with the REFX Application Owner, support PowerPlan requirements for future releases and enhancements, e.g
- Testing, impact analysis, interface enhancements
- Represent RE on IFRS 16 forums and meetings, ensuring our voice is heard, our concerns raised, any impacts are properly assessed and communicated to responsible parties within RE
- Seek opportunities by working with RE colleagues to increase the number of leases being managed by Real Estate for IFRS 16, connecting into the RE ambition to expand its support to other businesses
- Ensure a process is in place to capture and maintain asset retirement values
- Control a tracker of contracts with a CPI increase specified in the contract
- Ensure the CPI increase is applied promptly to any payment values on REFX
- Ensure errors are corrected in REFX on instruction from Reporting & Analytics contact as part of the month-end process, e.g
- Cost center is incorrect and needs to be updated
- Take responsibility to determine the type of any new AR leases (operating or finance)
- Proactively review the end-to-end data flow from SERP REFX, through the interface, to PowerPlan and the destination ERP
- Support audit reviews, other assurance activities and reconciliation work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Maintained database systems to track and analyze operational data.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Conducted regular reviews of operations and identified areas for improvement.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Gathered, organized and input information into digital database.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Created and managed project plans, timelines and budgets.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Built and managed relationships with key clients and partners to drive growth.
- Collaborated with internal departments to align marketing campaigns.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- Developed effective improvement plans in alignment with goals and specifications.
- Generated reports detailing findings and recommendations.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Devised and implemented processes and procedures to streamline operations.
- Developed and implemented systems to track customer feedback and satisfaction.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated leadership skills in managing projects from concept to completion.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Delivered services to customer locations within specific timeframes.
Specialist, Property Data
Shell PLC
01.2017 - 11.2018
- Act as a Subject Matter Expert in MDM & REFX systems and work closely with the RE Lease Administration Team Finance Operations (RE LAT) Commercial Deals & Project (CDP) team on data & processes related to accurate lease administration, sound portfolio management and data quality & availability for reporting & other operational requirements
- Stakeholder Management
- Work closely with an extensive network of global business contacts, Financial Operations, with RE stakeholders and with 3rd parties (landlords and tenants primarily)
- Information & Data, IT systems/Apps.Support a variety of Real Estate processes and knowledge areas, including understanding of Real Estate critical systems & associated reporting tools; leased & owned properties and related internal business processes
- Process and assurance
- Ensure that RE'score information & data processes are safe, effective and enable to efficiently deliver against all business goals
- Provide guidance to others to implement and apply OE tools to solve problems and train those working towards these goals
- Continuous Improvement
- Supporting stronger information connectivity between RE Functions and its Business Partners as well as identifying additional value creation opportunities and process improvements.
Validate data Analyst
Shell PLC
02.2011 - 12.2016
- Responsible for validating accuracy and quality of the data passing through the hands of Enter data Analyst which will impact the Retail site master data reference in conformance with Business Controls, Data Quality Standards, Data Consistency Checks and Standard Process documentation
- Assist Enter Data Analyst in responding to Business Partners with complex queries when needed
- Ensure to maintain the TRIM records of the Withdrawn requests in compliance with record archiving policies (TRIM, DIRO, SharePoint etc.) Provide support in Cleanse projects and initiatives in TQ journey
- Ensure that Controls are consistently followed
- Has regular engagement with Business Partners & Stakeholders Identify areas for improvement in the process
- Play support role as a member in improvement projects
- Help ensure all process documentations like Operating procedures, Control documents, work instructions are kept up to date.
Enter data Analyst
Shell PLC
03.2010 - 02.2011
- Responsible for processing requests related to Retail site master data reference in conformance with Business Controls, Data Quality Standards, Data Consistency Checks and Standard Process documentation
- Responsible for analyzing the requests and responding to queries related to requests on a timely manner
- Seek assistance from Validate Data Analyst in responding to Business Partners with complex queries when needed
- Ensure to maintain the TRIM records of the Withdrawn requests in compliance with record archival policies (TRIM, DIRO, SharePoint etc.)
- Provide support in Cleanse projects and initiatives in TQ journey.
Account Specialist
Vanguard Private Limited
08.2008 - 06.2009
- Handle accounts payable process for suppliers and contractors
- Process involves recording of purchases of goods and services procured, check payment preparation, payment disbursement and account reconciliation
- Prepare summary reports on purchases, refunds, and bank reconciliation
- Perform admin activities such as product inventory records management.
Accounting Specialist
Maersk Filipinas
01.2006 - 07.2008
- Act as Petty cash custodian for all company agencies
- Process involves cash payment to employee travelers for their allowances and other travel expenses, account reconciliation
- Handle Accounts payable process which includes data set up and maintenance, validation, and payment processing
- Prepare payment summary report and perform vendor account reconciliation on a monthly frequency.
Accounting Assistant
Banco de Oro Universal Bank
01.2004 - 05.2006
- Perform teller transaction balancing including cash/checks receipt/pay out, and other bank transactions daily
- Perform validation/vouching of teller transaction report and transmit the balances to head office accounting
- Assist teller in reviewing and closing imbalances
- Prepare monthly summary of branch transactions and ensure report on interests, income
- Assist in branch and head office audit walkthroughs.
Accounting assistant
Malabon City square
05.2002 - 11.2003
- Handle billing process for tenants
- Process includes monthly invoice preparation, payment collection and account reconciliation
- Prepare overall billing summary on monthly frequency
- Perform other ad hoc tasks such as records filing, payment follow ups.
Accounting assistant
Western Appliances
01.2001 - 04.2002
- Handle Accounts payable process which includes payment processing and disbursement to suppliers
- Prepare payment summary report and perform vendor account reconciliation on a monthly frequency.
Education
Bachelor of Science Major in Accountancy -
Philippine School of Business Administration
06.1996 - 05.2000
Skills
Business Knowledge - Corporate Real Estate
Analytical Thinking
Leadership and Teamwork
Technical Expertise
Project Planning
Time Management
Data Analysis
Proficient in [Software]
Expert Problem Solving
Audit reporting
Professional Demeanor
Quality Assurance
Attention to Detail
Reliability
Professionalism
Effective Communication
Written Communication
Interpersonal Skills
Continuous Improvement
Team Collaboration
Task Prioritization
Teamwork and Collaboration
Relationship Building
Adaptability and Flexibility
Analytical Skills
Improvement plan knowledge
Multitasking
Process Improvement
Multitasking Abilities
Excellent Communication
Problem-solving abilities
Organizational Skills
Goal Setting
Adaptability
Process Analysis
Self Motivation
Data Management
Computer Skills
Flexible and Adaptable
Dependable and Responsible
Certification
Lean Six Sigma Green Belt
Timeline
Lease Accounting Specialist
Shell PLC
11.2018 - Current
Specialist, Property Data
Shell PLC
01.2017 - 11.2018
Validate data Analyst
Shell PLC
02.2011 - 12.2016
Enter data Analyst
Shell PLC
03.2010 - 02.2011
Account Specialist
Vanguard Private Limited
08.2008 - 06.2009
Accounting Specialist
Maersk Filipinas
01.2006 - 07.2008
Accounting Assistant
Banco de Oro Universal Bank
01.2004 - 05.2006
Accounting assistant
Malabon City square
05.2002 - 11.2003
Accounting assistant
Western Appliances
01.2001 - 04.2002
Bachelor of Science Major in Accountancy -
Philippine School of Business Administration
06.1996 - 05.2000