Margaret Fung

• Compiling and distributing revenue budgets and forecasts, sales analysis data, and operating reports.
• Involve in menu planning and pricing.
• Managed administrative logistics of event planning and event booking.
• Ensuring high standards of service quality, consistency, and member satisfaction in banqueting.
• Developed creative themes for events, and created related activities to engage members.
• Developed event proposals tailored to specific members' needs, demonstrating a deep understanding of their objectives and priorities.
• Supported organizational growth by training and mentoring top talent within the Club.
• Consistently met and exceeded revenue goals by identifying new business opportunities and expanding the members' base within the club.
• Enhanced member experiences at every touchpoint by prioritizing attention to detail throughout the planning process.
• Cultivated a culture of continuous improvement by encouraging team members to share feedback and ideas for optimizing department processes.
• Skillfully negotiated contracts with suppliers for favorable terms that benefited both parties involved in the event planning process.
• Developed strong relationships with vendors to secure favorable contracts and enhance the quality of event services provided.
• Streamlined communication between departments to ensure seamless coordination for all events.
• Delivered exceptional client satisfaction through meticulous planning and execution of high-profile events.
• Evaluated post-event feedback from attendees and stakeholders to implement improvements for future functions continually.

All of the above.