Marco Chan
Hong Kong
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Purchasing and Marketing Assistant
Magic Falcon Limited
Hong Kong
05.2024 - Current
- Resolved discrepancies between purchase orders and invoices promptly, maintaining over 95% of accuracy in financial records.
- Amplified social media reach, creating engaging visual assets such as infographics and banner for widespread distribution, including 3 overseas exhibitions
- Assisted in growing customer database through lead generation tactics like landing page optimization or targeted online advertising campaigns.
Corporate Customer Service Executive
Foodpanda
Hong Kong
05.2024 - 06.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
Debate Coach
Munsang College
Hong Kong
01.2022 - 06.2024
- Organized engaging workshops for improving research, argumentation, and critical thinking skills among debaters.
- Expanded students'' understanding of current events and global issues by incorporating relevant topics into debate activities.
- Collaborated with school administrators to maintain safe and productive environment during all debate-related activities.
Education
Integrated Bachelor of Business Administration(IBBA) program -
The Chinese University of Hong Kong
Hong Kong 01.2022 - 05.2026
Skills
Team Collaboration
Flexible and Adaptable
Motivated attitude
Market Research
Team Collaboration
Languages
Native speaker of Cantonese
Highly proficient in English and Putonghua
Extracurricular Activities
- Vice Chairperson at the Kowloon City District Outstanding Students Association (2024-2026)
- Committee at the Kowloon Region Outstanding Students Association (2023-2025)
- Chung Chi College Orientation Camp core organizing committee (2023)
- 72nd Chung Chi Founders' Day Student Festival Committee (2023)
- Sports Officer at the Chinese University of Hong Kong Chung Chi College Lee Shu Pui Hall Residential Association (2022-2023)
- Fu Cup 44th organizing committee at the Chinese University of Hong Kong Chung Chi College (2022-2023)
- Munsang College Student Association Proposed Cabinet Chair (2020)
- Munsang College Debate Team Chair (2019-2021)
Interests
Running Marathon
Fitness
Volunteering
Timeline
Purchasing and Marketing Assistant
Magic Falcon Limited
05.2024 - Current
Corporate Customer Service Executive
Foodpanda
05.2024 - 06.2024
Debate Coach
Munsang College
01.2022 - 06.2024
Integrated Bachelor of Business Administration(IBBA) program -
The Chinese University of Hong Kong
01.2022 - 05.2026
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