Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Mar Basterra

Mar Basterra

Head Of Operations Strategy
Hong Kong

Summary

Experienced business & sales manager with over 8 years of experience in e-commerce, banking and international trade, effectively managing multiple territories in APAC region.

Overview

5
5
Languages
8
8
years of post-secondary education
8
8
years of professional experience

Work History

Head of Operations Strategy APAC

StubHub - eBay
Hong Kong
01.2019 - Current

• Right hand to the Regional Manager providing real time business insights and strategy by market
• Work across all international business units to ensure all KPI's met
• Forecast by market for monthly/annually and budget planning
• Develop the business and operations strategy for the region and ensure seamless execution on all projects throughout region across all functions (Marketing, Supply, Operations, Finance, etc.)
• Create and execute company´s OKR’s
• Asses and report overall business performance of the region through weekly business updates to GM´s
• Ensure culture of the organization is held to high standard

• Accomplishments: Selected candidate for the Emerging Leaders Program at Ebay HQ in 2019

Regional Manager Corporate Sales

StubHub - eBay
Hong Kong
07.2018 - 01.2019

• Responsible for APAC B2B sales team
• Plan annual sales forecast and strategy by country.
• Manage team of 7 employees, overseeing hiring, training, and professional growth of employees
• Support the B2B marketing team in lead generation and execution of the regional marketing plan
• Maintain strong bonds with large corporate accounts and achieve multiple global partnerships
• Analyse regional market trends and discover new opportunities for growth

• Accomplishments: Sales target exceeded by 135% in H2 2018

Senior Manager Corporate Sales APAC

StubHub - eBay
Hong Kong
12.2017 - 07.2018

• Develop company’s corporate business and drive sales in APAC: Singapore, Indonesia, Australia and Hong Kong.
• Collaborate with cross-functional teams to identify the best product mix and determine the best way to promote our products online and offline
• Supervise and support junior account managers
• Work with Regional Manager to set sales targets and specific performance metrics and ensure they align with business strategies
• Accomplishments: Best seller among 25 account managers during Football World Cup Russia 2018 (+1.0M USD)

Key Account Manager APAC

360Experience / StubHub - eBay
Hong Kong
04.2015 - 12.2017

• Develop new business with existing clients in the region and/or identify areas of opportunity to meet sales quotas
• Manage and review revenue forecasts on a monthly and weekly basis
• Ensure timely and successful delivery of our solutions according to customer needs and objectives

• Accomplishments: Sales target exceeded by 1250% in 2016 and 145% in 2017

Global Trade Finance Analyst

BBVA
Hong Kong
04.2014 - 04.2015

• Drive and assist in business research to facilitate marketing and prospection
• Assist the marketing managers in the documentation for GTB transactions
• Credit proposal preparation and country analysis performance
• Contribute to the origination plus execution of transactions booked in other branches and support to the Global Transactional Banking team on a regional basis

International Trade Advisor

Embassy of Spain - Economic and Commercial Office. ICEX
Düsseldorf, Germany
10.2012 - 01.2014

• Consultancy and advisory for the establishing of Spanish companies in Germany
• Resolution of queries on the German market by Spanish companies
• Publication of economic, trade and marketing research reports based on the German market
• Support to Spanish companies in International Trade Fairs: ANUGA, BIOFACH, ISM, FRUITLOGISTIC, PROWEIN, etc.

Sales and Marketing Assistant

Grupo 7 Viajes
Madrid
01.2007 - 06.2007

• Develop and implement successful sales and marketing strategies to meet and exceed sales plan
• Review and analyse market data to develop and implement own business plan and utilize company resources to maximize sales effectiveness
• Perform analysis of prospects' business and design solutions that best meet customer needs

• Employ strategic thinking to identify new opportunities and initiate relationships with potential customers

Education

MBA - International Business Administration

Universidad Internacional Menéndez Pelayo, CECO - ICEX Internationalization Program
09.2011 - 09.2012

BBA - Business Administration

Universidad Pontificia De Comillas, ICADE, Madrid, Spain
09.2005 - 06.2011

BBA - Erasmus Exchange Program

Universität Zu Köln, Cologne, Germany
09.2009 - 08.2010

Skills

Regional management

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head of Operations Strategy APAC - StubHub - eBay
01.2019 - Current
Regional Manager Corporate Sales - StubHub - eBay
07.2018 - 01.2019
Senior Manager Corporate Sales APAC - StubHub - eBay
12.2017 - 07.2018
Key Account Manager APAC - 360Experience / StubHub - eBay
04.2015 - 12.2017
Global Trade Finance Analyst - BBVA
04.2014 - 04.2015
International Trade Advisor - Embassy of Spain - Economic and Commercial Office. ICEX
10.2012 - 01.2014
Universidad Internacional Menéndez Pelayo - MBA, International Business Administration
09.2011 - 09.2012
Universität Zu Köln - BBA, Erasmus Exchange Program
09.2009 - 08.2010
Sales and Marketing Assistant - Grupo 7 Viajes
01.2007 - 06.2007
Universidad Pontificia De Comillas, ICADE - BBA, Business Administration
09.2005 - 06.2011
Mar BasterraHead Of Operations Strategy