Man Fung Mak
Sha Tin Wai
Summary
Proven track record in enhancing financial reporting accuracy and customer service excellence, notably with C K Yau & Partners and BGI. Skilled in data inputting and customer relationship management, I streamlined auditing processes and significantly contributed to public health safety initiatives. My expertise lies in turning data into actionable insights, driving both efficiency and compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Auditor Intern
C K Yau & Partners
07.2023 - 08.2023
- Increased accuracy of financial reporting by conducting substantive testing on account balances and transactions.
- Assisted in fraud investigations that resulted in strengthened anti-fraud measures implemented by client companies.
- Streamlined data gathering processes by utilizing advanced software tools for auditing purposes efficiently.
- Provided valuable insights into potential areas of improvement for clients'' internal controls systems during exit meetings.
COVID-19 Data Entry Staff Member
BGI
12.2020 - 02.2023
- Viewed and verified confidential or private information.
- Provided exceptional customer service when addressing inquiries from medical staff or patients regarding test result status.
- Reduced data discrepancies through thorough verification, validation, and correction of entered information.
- Contributed to public health safety initiatives by efficiently managing and updating critical information on vaccination rates and distribution efforts.
Education
BBA - Financial Services
The Hong Kong Polytechnic University
Hung Hom, Hong Kong08.2024
Associate in Business (Marketing) - Marketing
Hong Kong Community College
Yau Ma Tei, Hong Kong08.2022
High School Diploma -
St. Margaret's Co-educational English Secondary
West Kowloon08.2020
Skills
Customer Relationship Management
Certification
IIQE Paper 1,2,3,4,5 Pass
Timeline
Auditor Intern
C K Yau & Partners
07.2023 - 08.2023
COVID-19 Data Entry Staff Member
BGI
12.2020 - 02.2023
BBA - Financial Services
The Hong Kong Polytechnic University
Associate in Business (Marketing) - Marketing
Hong Kong Community College
High School Diploma -
St. Margaret's Co-educational English Secondary
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