Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Hi, I’m
Mandy Ho
Business Analyst
Summary
Overview
5
years of professional experience
6
years of post-secondary education
2
Certificates
2
Languages
Work History
Pernod Ricard Hong Kong Limited
Business Analyst
02.2022 - 08.2023
Job overview
- Focus on managing consumer engagement platforms, including Eventtia, Typeform, SFMC and Keeper (CDB), and providing support for RemedyForce and Jira
- Identify and analyze user data to drive improvements to platforms
- Work with compliance to ensure external affiliate websites meet regulatory and compliance requirements on cybersecurity
- Ensure alignment in objectives and working collaboratively to achieve goals with vendors and users.
Mercury Secretarial Limited
Secretarial Officer
02.2021 - 12.2021
Job overview
- Ensure compliance with the Companies Ordinance and other statutory and regulatory requirements; Prepare company secretarial documentations.
Bank of China (Hong Kong)
Business Analyst
05.2020 - 01.2021
Job overview
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analysis business requirements with Banking Ordinance.
Hong Kong Airlines
Flight Attendant
09.2018 - 04.2020
Job overview
- Ensuring inflight safety and security procedures; Delivering customer services.
Education
The Hong Kong Polytechnic University
Master of Corporate Governance
09.2021 - 08.2023
University Overview
Graduate member of Hong Kong Institute of Chartered Secretaries
The Hang Seng University of Hong Kong
BBA from Banking and Finance
09.2014 - 08.2018
University Overview
Skills
SQL and databases
Data analysis
Project Management
Problem solving
Requirements Analysis
Certification
Google Date Analytics, Coursera
Timeline
Google Date Analytics, Coursera
03-2023
Agile Project Management, Coursera
12-2022
Business Analyst
Pernod Ricard Hong Kong Limited
02.2022 - 08.2023
The Hong Kong Polytechnic University
Master of Corporate Governance
09.2021 - 08.2023
Secretarial Officer
Mercury Secretarial Limited
02.2021 - 12.2021
Business Analyst
Bank of China (Hong Kong)
05.2020 - 01.2021
Flight Attendant
Hong Kong Airlines
09.2018 - 04.2020
The Hang Seng University of Hong Kong
BBA from Banking and Finance
09.2014 - 08.2018