Man Chung Yim
Customer Service Executive
Hung Hom
Summary
Dynamic Customer Service Executive with Kerry Logistics Hong Kong, adept at enhancing customer satisfaction through advanced communication in English and Mandarin. Proven problem-solver, effectively resolving issues and fostering strong relationships. Experienced in software usage, contributing to a supportive team environment while maintaining high service standards.
Overview
2
2
years of professional experience
Work History
Customer Service Executive
Kerry Logistics Hong Kong
02.2022 - 06.2024
- Handle inbound and outbound shipment
- Responded to customer request
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Bachelor of Business - Business
University of Tasmania
Mong Kok, Hong Kong 04.2001 -
Skills
- Advanced communication in English and Mandarin
- Effective communication
- Supportive team participant
- Experienced in software usage
- Effective problem-solving skills
Timeline
Customer Service Executive
Kerry Logistics Hong Kong
02.2022 - 06.2024
Bachelor of Business - Business
University of Tasmania
04.2001 -
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