Summary
Overview
Work History
Education
Software
Language Abilities
Activities
Timeline
Generic

Mak Man Shan Rachel

Student Affairs Assistant
Tsuen Wan,N.T.

Summary

I am currently a second-year student at the School of Professional Education and Executive Development (SPEED) at PolyU, pursuing a BA (Hons) in Travel Industry Management. With a background in the hotel and food service industries, I have developed strong customer service skills that I am eager to apply as a Student Affairs Assistant in a tutoring center.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Banquet waitress

JW Marriott Hotel Hong Kong
08.2023 - Current
  • Casual work

trainee

Six Senses Qing Cheng Mountain
06.2024 - 08.2024

5 days/ week

Café trainee

Hyatt Regency Sha Tin
01.2021 - 12.2022
  • 9 hours/ week

tea-bartender

Kung Fu Tea
01.2019 - 02.2019
  • 2 days/ week

Education

BA (Hons) - Travel Industry Management

School of Professional Education and Executive Development (SPEED)(PolyU)
01.2023 - Current

Higher Diploma - International Hospitality and Tourism Management

Hong Kong Institute of Vocational Education
Haking Wong
01.2021 - 1 2023

Diploma of Vocational Education - Business Event Operations

Youth College (Kwai Fong)
01.2018 - 1 2021

F1 To F3 -

Heung To Middle School (Kowloon Tong)
01.2015 - 1 2018

Software

MS Word and Excel

English wording processing

PowerPoint

Opera PMS

Photoshop

Language Abilities

  • Cantonese, Native speaker
  • English, Proficient in spoken and written
  • Putonghua, Proficient in spoken
  • Chinese, Proficient in written

Activities

  • 03/2023, Participant, Chef Danny's Pastry Workshop, Hotel ICON
  • 07/2019, Volunteer, Youth College Admissions Day (Kwai Fong)
  • 03/2019, Volunteer, Youth College Singing Concert (Kwai Chung)
  • 2019, Volunteer, Race for Water
  • 02/2019, Volunteer, Hong Kong Standard Chartered Marathon
  • 12/2018, Volunteer, Lohas Musical Festival

Timeline

trainee

Six Senses Qing Cheng Mountain
06.2024 - 08.2024

Banquet waitress

JW Marriott Hotel Hong Kong
08.2023 - Current

BA (Hons) - Travel Industry Management

School of Professional Education and Executive Development (SPEED)(PolyU)
01.2023 - Current

Café trainee

Hyatt Regency Sha Tin
01.2021 - 12.2022

Higher Diploma - International Hospitality and Tourism Management

Hong Kong Institute of Vocational Education
01.2021 - 1 2023

tea-bartender

Kung Fu Tea
01.2019 - 02.2019

Diploma of Vocational Education - Business Event Operations

Youth College (Kwai Fong)
01.2018 - 1 2021

F1 To F3 -

Heung To Middle School (Kowloon Tong)
01.2015 - 1 2018
Mak Man Shan Rachel Student Affairs Assistant