Summary
Overview
Work History
Education
Skills
Volunteer
Certification
Timeline
Generic

Maggie Yuen

Hong Kong

Summary

3 years of sales experience with emphasis on time management, multi-tasking and excellent communication skills. Focus on work priorities and good at building interpersonal networks. Highly motivated sales Associate with excellent customer service and sales expertise. Outgoing sales expert with a history of boosting sales, enhancing customer satisfaction, and raising brand awareness in niche areas. Consistently honored for outstanding customer service and sales success. has extensive understanding of the goods and services offered by the post office. a track record of building favorable relationships with clients. Successful in diplomatically resolving delivery, mail theft, and lost or damaged mail issues.

Overview

3
3
years of professional experience
1
1
Certification
3
3
Languages

Work History

Retail Clerk

Canada Post
06.2023 - 12.2023
  • Answered questions about store policies and addressed customer concerns.
  • Provided service and sales to walk-in customers.
  • Monitored inventory of postage stamps and made orders to replenish.

Sales Associate

Oomomo
06.2023 - 12.2023
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Sales Associate

Marshalls
09.2022 - 05.2023
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Toys R Us
02.2021 - 07.2021
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

No Degree - General Studies

Coquitlam College
Canada
05.2001 -

Bachelor of Arts - Sociology

Kwantlen Polytechnic University
Surrey, BC
05.2001 -

Skills

Excellent people skillsundefined

Volunteer

Voluntary Worker

ASK Friendship Centre, Vancouver, BC 

  • Greeted visitors, answered questions and assisted with individual needs or requests.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.

Certification

Canada Post - Retail Clerk: Dealer

Timeline

Canada Post - Retail Clerk: Dealer

10-2023

Retail Clerk

Canada Post
06.2023 - 12.2023

Sales Associate

Oomomo
06.2023 - 12.2023

Sales Associate

Marshalls
09.2022 - 05.2023

Sales Associate

Toys R Us
02.2021 - 07.2021

No Degree - General Studies

Coquitlam College
05.2001 -

Bachelor of Arts - Sociology

Kwantlen Polytechnic University
05.2001 -
Maggie Yuen