Managing correspondence, scheduling meetings, and organizing files related to insurance policies and claims.
Maintaining accurate and up-to-date records of insurance policies, claims, and other relevant documents.
Assisting clients with inquiries, providing information about policies, and guiding them through the claims process.
Helping with the preparation and issuance of insurance policies, renewals, and endorsements.
Ensuring that all practices comply with relevant regulations and laws governing the insurance industry.
Entering data into systems and generating reports for management and regulatory purposes.
Office Administrator & Receptionist
CISCO SYSTEMS HONG KONG LYTD
11.2010 - 11.2012
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Receptionist & Secretary (serving an expatriate boss)
FB GEMINI LIMITED
12.2006 - 11.2007
Assist expatriate Managing Director, senior secretary to handle their emails, correspondences, administrative duties as manage office equipment, office renovation, staff recruitment, travel arrangement, schedule meeting, assist in controlling office expenditures and resources allocation, Managed stationary & pantry supplies, general maintenance, controlled and operated office equipment
Temporary Legal Secretary
TUNG NG TSE & HEUNG SOLICITOR
07.2004 - 07.2004
Provide secretarial duties including typing of various legal documents, audio typing, answering incoming calls, arrange travel and appointment to the Senior partner, drafting correspondence
Buyer
ARROW ASIA PACIFIC LIMITED
04.2000 - 09.2000
Date entries, filing and answering the incoming calls regarding the Purchase Order, liaison with the warehouse, following the logistics planning
Buyer
ARROW ASIA PACIFIC LIMITED
04.2000 - 09.2000
Date entries, filing and answering the incoming calls regarding the Purchase Order, liaison with the warehouse, following the logistics planning
Customer Service Clerk (serving and expatriate boss)
MALCA-AMIT FAR EAST LIMITED
10.1998 - 12.1999
Data input, filing informing clients regarding import and export service to the expatriate clients and any other jobs that may be assigned by supervisor
Customer Service Clerk (serving and expatriate boss)
MALCA-AMIT FAR EAST LIMITED
10.1998 - 12.1999
Data input, filing informing clients regarding import and export service to the expatriate clients and any other jobs that may be assigned by supervisor
Junior Secretary
STAR TRANS INTERNATIONAL LIMITED
05.1996 - 08.1998
Office administration; Assist Corporate Administration Department; prepare letter such as memo, notice, office expenses and telephone bills etc; arrange office maintenance like office cleaning, pest control, air conditioning, fire extinguish certificate and office equipment; check and prepare payment for bills and invoices; order stationary; purchase accessory for both Hong Kong and China Office, stock control for general printing/stationary/ink/toner/computer form, payroll etc; Vehicle Registration renewal; placing advertisement recruitment on different medias, as-hoc job assigned by supervisor
Junior Secretary
STAR TRANS INTERNATIONAL LIMITED
05.1996 - 08.1998
Office administration; Assist Corporate Administration Department; prepare letter such as memo, notice, office expenses and telephone bills etc; arrange office maintenance like office cleaning, pest control, air conditioning, fire extinguish certificate and office equipment; check and prepare payment for bills and invoices; order stationary; purchase accessory for both Hong Kong and China Office, stock control for general printing/stationary/ink/toner/computer form, payroll etc; Vehicle Registration renewal; placing advertisement recruitment on different medias, as-hoc job assigned by supervisor
Customer Service Clerk
REALITY INFORMATION COMPANY
08.1993 - 04.1996
Assist General Manager to handle all the correspondences, incoming and outgoing calls, prepare document, order stationary, petty cash keeping and some accounting work, filing and clerical work
Customer Service Clerk
REALITY INFORMATION COMPANY
08.1993 - 04.1996
Assist General Manager to handle all the correspondences, incoming and outgoing calls, prepare document, order stationary, petty cash keeping and some accounting work, filing and clerical work
Education
Certificate - Business and Workplace English (Intermediate Level)
HONG KONG BAPTIST UNIVERSITY
01.2001
Form 1 to Form 5 - undefined
JOCKEY CLUB GOVERNMENT SECONDARY TECHNICAL SCHOOL
01.1993
Skills
MICROSOFT WINDOWS, EXCEL, WORD
Timeline
Administrative Support / Insurance Assistant
SUNLIFE INSURANCE COMPANY LIMITED
01.2016 - 12.2019
Office Administrator & Receptionist
CISCO SYSTEMS HONG KONG LYTD
11.2010 - 11.2012
Receptionist & Secretary (serving an expatriate boss)
FB GEMINI LIMITED
12.2006 - 11.2007
Temporary Legal Secretary
TUNG NG TSE & HEUNG SOLICITOR
07.2004 - 07.2004
Buyer
ARROW ASIA PACIFIC LIMITED
04.2000 - 09.2000
Buyer
ARROW ASIA PACIFIC LIMITED
04.2000 - 09.2000
Customer Service Clerk (serving and expatriate boss)
MALCA-AMIT FAR EAST LIMITED
10.1998 - 12.1999
Customer Service Clerk (serving and expatriate boss)
MALCA-AMIT FAR EAST LIMITED
10.1998 - 12.1999
Junior Secretary
STAR TRANS INTERNATIONAL LIMITED
05.1996 - 08.1998
Junior Secretary
STAR TRANS INTERNATIONAL LIMITED
05.1996 - 08.1998
Customer Service Clerk
REALITY INFORMATION COMPANY
08.1993 - 04.1996
Customer Service Clerk
REALITY INFORMATION COMPANY
08.1993 - 04.1996
Certificate - Business and Workplace English (Intermediate Level)
SENIOR PRIVATE BANKING MANAGER - (HDFC BANK) at ADITYA BIRLA SUNLIFE INSURANCE COMPANY LIMITEDSENIOR PRIVATE BANKING MANAGER - (HDFC BANK) at ADITYA BIRLA SUNLIFE INSURANCE COMPANY LIMITED
Executive Branch Relationship Officer at Aditya Birla Sunlife Insurance Company Limited (HDFC BANK CHANNEL)Executive Branch Relationship Officer at Aditya Birla Sunlife Insurance Company Limited (HDFC BANK CHANNEL)