Summary
Overview
Work History
Education
Skills
Timeline
Generic

LYSETTE LIM JEN LYNE

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Tung Chung,Hong Kong

Summary

Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Administrative Clerk

Future Insurance Agency Limited
01.2025 - Current
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.

Supervisor

Musette Pte Ltd
10.2022 - 08.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Supervisor

Twenty Eight Cafe Pte Ltd
05.2018 - 10.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Created and managed project plans, timelines and budgets.

Education

Bachelor Of Science - Banking And Finance

University of London

Skills

  • Business administration
  • Staff Management
  • Operations management
  • Training and mentoring
  • Financial Management
  • Inventory oversight

Timeline

Administrative Clerk

Future Insurance Agency Limited
01.2025 - Current

Supervisor

Musette Pte Ltd
10.2022 - 08.2023

Supervisor

Twenty Eight Cafe Pte Ltd
05.2018 - 10.2022

Bachelor Of Science - Banking And Finance

University of London

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