LU YAOYAO
Manager (AI Product / Associate2)
Hong Kong SAR
Summary
Results-driven AI Product Manager with 5+ years of experience in fintech and telecommunications sectors. Proven track record of delivering LLM-powered solutions that drive operational efficiency and business value. PMP certified with strong expertise in MLOps, RAG systems, and cloud AI services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager (AI Product) - Associate 2
CMB International Capital Corporation Limited
09.2025 - Current
- Act as Deputy AI Product Owner, defining platform vision and facilitating Scrum ceremonies (Sprint Planning, Daily Stand-ups) to ensure alignment between technical execution and business priorities
- Spearhead delivery of an internal "Compliance Assistant" (RAG-based), establishing governance frameworks ensuring AI responses comply with internal regulations and Responsible AI standards
- Collaborate with cross-functional teams (Investment Research, Structured Finance, Legal, Compliance) to translate high-level strategies into actionable product backlogs and technical enablers
- Lead procurement of private cloud resources and manage external vendor dependencies, ensuring AI platform delivery on time and within scope
Senior Data Analyst
AXA Hong Kong and Macau
11.2023 - 09.2025
- Deployed DeepSeek model and established a knowledge bot, optimizing retrieval of private documents and enhancing information accessibility and operational efficiency
- Developed an innovative GenAI application for the underwriting department, enabling seamless medical report translation and summarization through GPT and Azure Document Intelligence integration
- Partnered with HR to extract and analyze job applicant information from CVs, developing a robust scoring system to effectively identify and recommend the most qualified candidates
Senior AI Engineer
China Unicom Global Limited
03.2022 - 11.2023
- Deployed LLM-based chatbot for sales support, achieving 40% reduction in response time; continuously monitored model performance and optimized prompts based on user feedback loops
- Led team to achieve CMMI 3.0 certification in 6 months, establishing standardized delivery artifacts and improving department's engineering maturity
- Directed development of OCR solution for UK branch and led application of 4 AI patents, fostering culture of innovation and experimentation within the squad
Research Associate
Centres for Advances in Reliability and Safety (CAiRS)
04.2021 - 03.2022
- Designed rigorous experiments for sensor data collection and implemented Python-based processing pipeline, ensuring high data quality for downstream analysis, developed hybrid signal extraction algorithm, improving industrial sensor efficiency by 90%
Interior & Exterior Design Engineer
Changan Automobile
04.2018 - 06.2019
- Responsible for the design of automobile interior and exterior modules, attending car exhibition to collect cutting-edge information
Materials Engineer
SaarGummi
11.2016 - 11.2017
- Conducted automobile material performance testing and production line process control, assist in factory laboratory setup and assist Germany colleagues' daily work.
Management Trainee
B/S/H
07.2015 - 03.2016
- Mastered operation and maintenance skills for various household appliances. Handled customer complaints and inquiries, ensuring high customer satisfaction. Rotated through various company departments to gain comprehensive business understanding
Education
Master of Information Technology -
The Hong Kong Polytechnic University
Hong Kong, SARMaster of Financial Technology and Data Analytics - Computer Science
The University of Hong Kong
Hong Kong, SARBachelor of Materials Science and Engineering - undefined
Southwest Jiaotong University
ChinaCertification
Project Management Professional (PMP)
LEADERSHIP & COMMUNITY
- Event Director Aug 2025 - Present
- HKU MSc in Financial Technology and Data Analytics Alumni Association | Hong Kong SAR
- Design and coordinate alumni gatherings and career fairs, demonstrating strong organizational and stakeholder engagement skills
Skills
Team leadership
Operations management
Data science
Machine learning
Accomplishments
- Collaborated with team of legal and compliance department in the development of AML compliance assistant.
- Author of “Effects of indigo carmine concentration on the morphology and microwave absorbing behavior of PPy prepared by template synthesis” published in J mater Sci(2018) 53:3016-3026
Languages
English
Advanced (C1)
Chinese (Cantonese)
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Manager (AI Product) - Associate 2
CMB International Capital Corporation Limited
09.2025 - Current
Senior Data Analyst
AXA Hong Kong and Macau
11.2023 - 09.2025
Senior AI Engineer
China Unicom Global Limited
03.2022 - 11.2023
Research Associate
Centres for Advances in Reliability and Safety (CAiRS)
04.2021 - 03.2022
Interior & Exterior Design Engineer
Changan Automobile
04.2018 - 06.2019
Materials Engineer
SaarGummi
11.2016 - 11.2017
Management Trainee
B/S/H
07.2015 - 03.2016
Bachelor of Materials Science and Engineering - undefined
Southwest Jiaotong University
Master of Information Technology -
The Hong Kong Polytechnic University
Master of Financial Technology and Data Analytics - Computer Science
The University of Hong Kong