Louis Yum
Associate Store Manager
Hong Kong
Summary
Dynamic Associate Store Manager with proven expertise in team management and merchandise planning from tenure at Gucci Hong Kong LTD. Excelled in boosting sales through strategic promotions and visual merchandising, achieving significant sales targets. Skilled in inventory control and customer service management, fostering team growth and enhancing store operations.
Overview
19
19
years of professional experience
Work History
Associate Store Manager
Gucci Hong Kong LTD.
03.2010 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Increased overall store sales by implementing strategic merchandising plans and visual displays.
- Collaborated with the Store Manager to devise innovative promotional campaigns that drove increased foot traffic and sales conversions.
- Consistently met or exceeded monthly sales targets through effective team coaching, motivation, and recognition programs implementation.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced product presentation through continuous updates of store layouts, signage, and marketing assets.
- Analyzed sales data to identify key trends and optimize product assortment for maximum revenue generation potential.
- Facilitated seamless communication between departments for smooth operations flow during promotions/special events.
Senior Sales
Esprit Retail HK
06.2006 - 09.2009
- Supported sales team with detailed product knowledge, resulting in higher close rates and repeat business.
- Increased sales revenue by developing and implementing strategic sales plans and promotions.
- Organized successful trade shows and industry events that showcased products effectively to potential customers while boosting brand awareness in key markets.
- Developed strong relationships with key clients, leading to increased account retention and long-term loyalty.
Education
High School Diploma -
HKIVE
Tuen Mun, Hong Kong 04.2001 -
Tuen Mun Catholic Secondary School
Tuen Mun, Hong Kong06-2004
Skills
Store operations
Team management
Merchandise planning
Inventory control
Employee scheduling
Budgeting and cost control
Customer service management
Time management
Team building and leadership
Motivational techniques
Sales strategies
Timeline
Associate Store Manager
Gucci Hong Kong LTD.
03.2010 - Current
Senior Sales
Esprit Retail HK
06.2006 - 09.2009
High School Diploma -
HKIVE
04.2001 -
Tuen Mun Catholic Secondary School