Louis Chi Hang
Sommelier
Summary
Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety.
Astute wine professional offering 5 years of expertise working for top-notch establishments. Highly communicative and well-educated with strong marketing skills. Experience as sommelier at one of Hong Kong's five-star hotel.
Overview
5
5
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Junior Sommelier
The Ritz Carlton, Hong Kong
03.2024 - Current
- Company Overview: 1-starred and 2-starred Michelin restaurant , 5 starred Forbes Hotel
- 1-starred Italian restaurant, Tosca di Angelo and 2-starred Michelin Chinese restaurant, Tin Lung Heen Offering luxury hospitality experience
- Provide an amazing wine experience to ladies and gentlemen
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Giving the unexpressed service
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
Sommelier
Whey Restaurant, Zs Hospitality Group
04.2023 - 03.2024
- Company Overview: 1-starred Michelin Restaurant, Zs Hospitality
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Implemented new promotional strategies, dramatically increasing business.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
- Implemented effective cost control measures, resulting in reduced waste while maintaining the highest quality standards.
- Collaborated with chefs and kitchen staff to create harmonious pairings for special events and tasting menus.
- Provided exceptional customer service by promptly addressing any issues or concerns regarding wine choices, ensuring a memorable dining experience.
- Evaluated potential new additions to the wine list through systematic blind tasting protocols, guaranteeing only top-quality offerings were featured.
Bartender
The Cell, Lubuds Group
09.2021 - 01.2023
- Company Overview: Whisky bar
- Wine Service
- Wine arrangement and service
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Education
BSc (Hons) - Sport Coaching
Sheffield Hallam University
01.2018 - 2019.01
Higher Diploma - Sport Coaching
Hong Kong Institute of Vocational Education (Chai Wan)
01.2016 - 2018.01
Foundation diploma - Design
Hong Kong Institute of Vocational Education (Kwun Tong)
Hong Kong Diploma of secondary education -
C.C.C Mong Man Wai College
Skills
Cellar management
Certification
Court of master sommelier- Introductory sommelier
Timeline
Court of master sommelier- Introductory sommelier
03-2025
Junior Sommelier
The Ritz Carlton, Hong Kong
03.2024 - Current
Sommelier
Whey Restaurant, Zs Hospitality Group
04.2023 - 03.2024
Wine & spirit education trust- Wine Level2
11-2022
Bartender
The Cell, Lubuds Group
09.2021 - 01.2023
BSc (Hons) - Sport Coaching
Sheffield Hallam University
01.2018 - 2019.01
Higher Diploma - Sport Coaching
Hong Kong Institute of Vocational Education (Chai Wan)
01.2016 - 2018.01
Foundation diploma - Design
Hong Kong Institute of Vocational Education (Kwun Tong)
Hong Kong Diploma of secondary education -
C.C.C Mong Man Wai College
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