Lok Yi Leung

Experienced professional with a strong background in customer service, office administration, and team collaboration. Demonstrated expertise in optimising customer experiences, resolving conflicts with empathy, and maintaining effective communication in high-pressure environments. Proven ability to manage clerical tasks efficiently, including handling correspondence, managing calls and emails, and ensuring smooth office operations. Adept at maintaining hygiene standards and safety compliance in food service settings while supporting high-volume operations. Seeking opportunities to leverage skills in customer service and administrative support to contribute to organisational success.