Lok Yee Boey Yeung
Shatin,Hong Kong
Summary
Over 16 years of work experience. Experienced in clerical and administrative roles for over 13 years, with an additional 3 years of experience in the customer service industry. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Operation Assistant
Alliance Construction Materials Ltd
, Hong Kong
08.2016 - 06.2024
- Reported directly to the Head of Operations
- Managed travel arrangements, including visas and accommodations
- Provided general assistance during meetings and presentations, such as taking notes or dictation
- Screened phone calls, inquiries, and requests, handling them as appropriate
- Greeted and assisted visitors at all levels of seniority
- Organized and maintained diaries, scheduling appointments
- Managed incoming email, faxes, and post, often corresponding on behalf of the manager
- Conducted background research and presented findings
- Produced documents, briefing papers, reports, and presentations
- Organized and attended meetings, ensuring the manager was well-prepared
- Liaised with clients, suppliers, and other staff members.
Administrative Assistant
CHEVALIER GROUP
, Hong Kong
06.2010 - 08.2016
- Worked in the Sales & Coordinating Team of the Engineering department at CHEVALIER HK LTD for approximately 6 years
- Issued quotations, handled tender documents, and communicated with suppliers, contractors, and clients
- Managed incoming calls and provided clerical and administrative support, including filing, data entry, and report preparation
- Coordinated with internal and external parties for daily operations
- Handled ad hoc projects assigned by managers.
Customer Service Officer
Hong Kong Youth Sports Association Ltd
, Hong Kong
09.2008 - 06.2010
- Provided positive communication, answered phones, and took and replied to messages
- Greeted individuals entering the organization and provided general administrative and clerical support
- Prepared correspondence and documents, received and sorted mail and deliveries
- Scheduled appointments and organized conference and meeting room bookings
- Coordinated meetings and organized catering
- Monitored and maintained office equipment
- Tidied and maintained the reception area.
Education
Diploma of Higher Education - PR and Media Business
Hong Kong Institute of Vocational Education
Hong Kong /2005 - /2007
GCSEs -
Hong Kong Taoist Association The Yuen Yuen Institute
Hong Kong /2000 - /2005
Skills
- I am from Hong Kong and acknowledge that my English proficiency may not be on par with that of native English speakers from the UK However, I am dedicated to giving 100% effort in my learning I sincerely request an opportunity to be given to me
- Computer: Proficiency in
- MS Word, Excel, PowerPoint
- Office administration
- Prioritisation and time management
- Data entry
- Assessment scheduling
- Travel administration
- Social media knowledge
- Appointment setting
- Schedule management
- Appointment scheduling
- Microsoft Office proficiency
Additional Information
- Salary History of Availability Expected Salary: Negotiable Availability: Immediate
Timeline
Operation Assistant
Alliance Construction Materials Ltd
08.2016 - 06.2024
Administrative Assistant
CHEVALIER GROUP
06.2010 - 08.2016
Customer Service Officer
Hong Kong Youth Sports Association Ltd
09.2008 - 06.2010
Diploma of Higher Education - PR and Media Business
Hong Kong Institute of Vocational Education
/2005 - /2007
GCSEs -
Hong Kong Taoist Association The Yuen Yuen Institute
/2000 - /2005
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