LO KI CHAU
ADMIN
Tuen Mun
Summary
Self-motivated admin brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
7
7
years of professional experience
Work History
Receptionist
Lamour
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Admin
Amor
07.2018 - Current
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Collected, arranged, and input information into database system.
Education
HIGHER DIPLOMA - Higher Diploma in Criminology
Lipace
KWAI HING 04.2001 -
High School Diploma -
YOT CHAN WONG SUK FONG MEMORIAL SECONDARY SCHOOL
TUEN MUN 04.2001 -
High School Diploma -
SKH LEUNG KWAI YEE SECONDARY SCHOOL
KWUN TONG 04.2001 -
Skills
Data entry
Telephone skills
File management
Team collaboration
Customer/Client relations
Time management
Customer service
Staff management
Schedule coordination
Timeline
Receptionist
Lamour
07.2023 - Current
Admin
Amor
07.2018 - Current
HIGHER DIPLOMA - Higher Diploma in Criminology
Lipace
04.2001 -
High School Diploma -
YOT CHAN WONG SUK FONG MEMORIAL SECONDARY SCHOOL
04.2001 -
High School Diploma -
SKH LEUNG KWAI YEE SECONDARY SCHOOL
04.2001 -
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