Summary
Overview
Work History
Education
Skills
Software
Timeline
Hobbies
Disclaimer
Generic
LOK CHING LAM

LOK CHING LAM

Applying For English Teaching Assistant / Study Advisor
HONG KONG

Summary

Hi, I am Lam Lok Ching Joy. I have a bachelor degree in advertising and a diverse work history. I worked in Amsterdam one year for working holiday and have been in all English environment for professional occasions and daily life. I am a fast learner and have always been passionate about language learning. I hope my skills and experience can fulfill what this role needs and also bring something unique for creating a more dynamic working space.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Brista

Moods Coffee Corner
07.2025 - 09.2025
  • English environment. Operated espresso machines and commercial coffee brewers to create beverages.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Host

Flagship
02.2025 - 09.2025
  • English environment, provided a tour about amsterdam with skillful story telling ability as well as serving beverage. Enhanced customer satisfaction by promptly greeting and small chat with them.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Café Assistant

Marks and Spencer
06.2024 - 09.2024
  • Operated espresso machines and commercial coffee brewers to create beverages.

Beauty Advisor

The Body Shop
03.2024 - 06.2024
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Followed up with customers to increase satisfaction with purchases and services.

Crew member

Mos Burger
07.2023 - 02.2024
  • Prepare and serve food items and ensure quality service
  • Follow food safety and cleanliness standards and maintain a tidy and organized workspace

Social media specialist

Kukan culture
10.2021 - 06.2022
  • Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
  • Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.

Education

Bachelor of Arts - Advertising

Communication university of China
Beijing
06-2021

Skills

Video Editing

Event planning

Social media marketing

Copywriting

Customer service

Software

Word

Powerpoint

Excel

Timeline

Brista

Moods Coffee Corner
07.2025 - 09.2025

Host

Flagship
02.2025 - 09.2025

Café Assistant

Marks and Spencer
06.2024 - 09.2024

Beauty Advisor

The Body Shop
03.2024 - 06.2024

Crew member

Mos Burger
07.2023 - 02.2024

Social media specialist

Kukan culture
10.2021 - 06.2022

Bachelor of Arts - Advertising

Communication university of China

Hobbies

  • Crochet, knitting
  • Writing
  • Reading
  • Spirituality/meditation
  • Tarot card

Disclaimer

I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.

LOK CHING LAMApplying For English Teaching Assistant / Study Advisor