Summary
Overview
Work History
Education
Skills
Timeline

Lok Lo

Optometry
South Horizons

Summary

My restaurant work experience and internship in the hospital and KOBAYASHI OPTICAL allowed me to observe diverse customer groups, locations, operating models, and situations. I excel at proactively analyzing customer behaviors and gestures and integrating their needs to provide tailored service, excelling in teamwork and effective situational awareness. Demonstrated calmness in high-stress environments, ensuring efficient service delivery and customer satisfaction in fast-paced settings.

Overview

1
1
year of professional experience

Work History

Intern

CHANGHUA CHRISTIAN HOSPITAL
12.2023 - 01.2024
  • Collaborated with medical staff to perform auto VA and IOP tests, and learned to operate equipment such as OCT and visual field analyzers, including understanding the medical images produced
  • Gained additional knowledge about eye diseases, including their causes and methods to prevent deterioration, while assisting doctors during consultations

Intern

KOBAYASHI OPTICAL
10.2023 - 11.2023
  • Communicated with customers to understand their needs and selected appropriate frames and lens prescriptions.
  • Sold eye drops and contact lenses, providing hygiene education for first-time contact lens users.Analyzed problems and worked with teams to develop solutions.
  • Managed tasks efficiently and coordinated well during peak hours of customer flow.

Part Time

AHAN THAI
07.2023 - 09.2023
  • Maintained composure during busy periods by observing the overall situation and planning the most efficient and smooth route
  • Quickly devised solutions and resolved issues when faced with unexpected situations.

Education

Optometry

Chung Shan Medical University, Tai Chung
06-2024

Skills

Teamwork and collaboration

Timeline

Intern - CHANGHUA CHRISTIAN HOSPITAL
12.2023 - 01.2024
Intern - KOBAYASHI OPTICAL
10.2023 - 11.2023
Part Time - AHAN THAI
07.2023 - 09.2023
Chung Shan Medical University - , Optometry
Lok LoOptometry