Loi Chak Ki, Kelly
Summary
Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Officer
The Boys & Girls Clubs Association Of Hong Kong
03.2024 - Current
- Review the operational processes of each service unit and propose continuous improvement plans.
- Submit statistical data to SWD.
- Handle other tasks assigned by supervisor.
Service Assistant
Pok Oi Hospital Board
11.2021 - 02.2024
- Assist manager to oversee day-to-day operations of Pok Oi Kong Ha Wai Village (Transitional Housing project), include but not limited to leasing, customer services, property management, office administration, budgetary control, service provisions etc.
- Assist in setting up processes, procedures and standards to facilitate daily operations.
- Developed and updated databases to handle customer data.
- Used statistical methods to analyze data and generate useful business reports.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed creative design for print materials, brochures, banners, and signs.
- Provided front-end website development using WordPress and closely co-ordinate with IT department.
- Create a database manual and educate colleagues on how to use the database.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained complete documentation and records of all purchasing activities.
Purchasing Assistant
Go Fresh Co., Limited
05.2021 - 09.2021
- Maintained complete documentation and records of all purchasing activities.
- Established and managed supplier and vendor relationships.
- Oversaw supplier related activities and monitored supplier performances.
Project Executive
Ledo Media Limited
12.2020 - 05.2021
- Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
- Collaborated with upper management to assess business needs and develop roadmaps.
- Monitored status of accounts receivable and payable to facilitate efficient processing.
Customer Service Quality Auditor
Jardine Airport Services Limited
01.2018 - 12.2019
- Provided data to analysis the performance of the service.
- Completed audit papers by thoroughly documenting audit tests and findings.
- Prepared working papers, reports and supporting documentation for audit findings.
Education
BBA(HONS) - Global Supply Chain Management
The Hong Kong Polytechnic University
Hong Kong 09.2018 - 09.2020
Associate of Science - Airport Operations And Aviation Logistics
The Community College Of City University
Hong Kong 09.2016 - 09.2018
Skills
MS Office
Canva
Office management
Database Management
Problem-Solving
Invoicing and collections
Administrative support
Google Ads
Google Ads knowledge
Data Analysis
WordPress Management
Additional Information
One month’s notice
Expected Salary
$25,000
(Negotiable based on the company’s compensation)
Timeline
Officer
The Boys & Girls Clubs Association Of Hong Kong
03.2024 - Current
Service Assistant
Pok Oi Hospital Board
11.2021 - 02.2024
Purchasing Assistant
Go Fresh Co., Limited
05.2021 - 09.2021
Project Executive
Ledo Media Limited
12.2020 - 05.2021
BBA(HONS) - Global Supply Chain Management
The Hong Kong Polytechnic University
09.2018 - 09.2020
Customer Service Quality Auditor
Jardine Airport Services Limited
01.2018 - 12.2019
Associate of Science - Airport Operations And Aviation Logistics
The Community College Of City University
09.2016 - 09.2018