LO KUN MAN

MACAU,CHINA

Summary

大家好，我是羅貫文，我對成為星巴克的夥伴充滿熱情，並希望有機會加入這個優秀的團隊。

我在餐飲行業有不少的工作經驗，尤其是在客戶服務和團隊合作方面。我擁有良好的溝通能力和解決問題的能力，能夠在快節奏的環境中保持冷靜，並以積極的態度對待工作。

我一直以來都是星巴克忠實的顧客，喜歡這裡的氛圍和咖啡。我認為星巴克不僅僅是一家咖啡店，更是一個社區的一部分，這種使命和價值觀深深吸引著我。

我希望能在星巴克這個平台上不斷學習和成長，成為一名出色的夥伴，同時為每一位顧客帶來愉快的體驗。我相信我的熱情、努力和對星巴克的熱愛將會使我成為一名出色的夥伴。

非常感謝您花時間閱讀我的自我介紹，希望有機會成為星巴克的一員。

years of professional experience

years of post-secondary education

Governo da Região Administrativa Especial de Macau

MACAU, CHINA

03.2019 - 08.2020

拾悅庭日式火鍋料理

MACAU, CHINA

01.2021 - Current

Cooperated well with kitchen teams, improving workflow and raising working standards.
Cleared tables to remove dirty utensils and leftover food items.
Used kitchen equipment as instructed and to safety protocols.
Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Maintained up-to-date knowledge of menu offerings to handle customer queries.
Kept kitchen areas clean, orderly and well-stocked for smooth service.

UNIVERSITY OF MACAU

MACAU

08.2017 - 08.2021

Chinese (Cantonese)

Fluent

Chinese (Mandarin)