Interested in wine testing
Lo Cheuk Hei
Undergraduate Student
Summary
Undergraduate student in Hospitality Management with strong communication skill and has a full interest in hotel industry seeking admission into Swiss Hotel Management School.
Overview
9
9
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Part-Time Salesperson
Muji
Hong Kong
07.2022 - 09.2022
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
Part-Time Sales Associate
Columbia
Hong Kong
06.2022 - 09.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
HR Intern
Ovolo Hotel
Hong Kong
06.2022 - 07.2022
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Worked with HR team to coordinate company events.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Developed strong written and verbal communication skills.
Education
Secondary School Graduate -
Henrietta Secondary School
Hong Kong 09.2013 - 07.2019
Associate Degree in Hotel Management - Hotel Management
Hong Kong Community College, Hong Kong Polytechnic
Hong Kong 09.2019 - 07.2021
Bachelor of Hospitality Management - Hotel Management
Polyu SPEED, Polytechnic University
Hong Kong 09.2021 - Current
Skills
Interpersonal communication skills
undefinedCertification
Certification of west level 1 award in wines
Interests
Interested in piano, music and music editing
Timeline
Certification of west level 1 award in wines
09-2022
Certification of Grade 8 piano performance in ABRSM
09-2022
Part-Time Salesperson
Muji
07.2022 - 09.2022
Part-Time Sales Associate
Columbia
06.2022 - 09.2022
HR Intern
Ovolo Hotel
06.2022 - 07.2022
Bachelor of Hospitality Management - Hotel Management
Polyu SPEED, Polytechnic University
09.2021 - Current
Associate Degree in Hotel Management - Hotel Management
Hong Kong Community College, Hong Kong Polytechnic
09.2019 - 07.2021
Certification of Grade 5 drum kit in Rockschool
05-2018
Secondary School Graduate -
Henrietta Secondary School
09.2013 - 07.2019
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