LI YING YING
Telephone Interpreter (Taishan Dialect And English)
Summary
I grew up in Taishan before 6 years old. After that, I moved to Hong Kong. My parents are Taishanese. My mother language is Taishan dialect. Until now, I use Taishan dialect to communicate with my family members. Therefore, I can use native Taishan dialect to communicate. I am a hardworking and ambitious individual with a great passion for helping people. I have excellent communication skills, enabling me to effectively communicate with a wide range of people. I honestly believe that this job is what I was meant to do. It's the perfect match for my skills, experience and interests.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Special Educational Needs Counsellor
Hong Kong Sheng Kung Hui Bishop Hall Secondary School
Hong Kong
2022.10 - 2023.08
- Proven ability to develop and implement creative solutions to complex problems.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Tutor
Kwun Tong Methodist Social Service
Hong Kong
2020.11 - 2022.11
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Private Tutor
Primary School Students and Their Parents
Hong Kong
2020.04 - 2022.08
- Taught students remotely via pre-recorded and live video sessions.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Used positive reinforcement, repetition, and review to help students master challenging material.
Receptionist
Stanford Swimming School
Hong Kong
2018.08 - 2022.08
- Appease children when they resist to swim
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Social Sciences (Hons) - Counselling and Psychology
Kong Shue Yan University
2018.09 - 2022.08
Skills
Problem Solving
undefinedAccomplishments
For the 4 years university life, I have took the courses below:
- Psychology Assessment
- Child Counselling
- Criminal psychology
- S.E.N Counselling
- Career & Employment Counselling
INTERNSHIP
- Counsellor, Buddhist Ho Nam Kam College (SEPTEMBER 2021 — APRIL 2022)
- Counseling in Adolescents (Individual counseling and Group counseling)
- Taking video to promote Zentangle- Facilitating students to recognize themselves
- Counseling S.E.N students (ASD, ADHD, ID, Hearing Impairment)
- Emotion support (Self-harm)
Timeline
Special Educational Needs Counsellor
Hong Kong Sheng Kung Hui Bishop Hall Secondary School
2022.10 - 2023.08
Tutor
Kwun Tong Methodist Social Service
2020.11 - 2022.11
Private Tutor
Primary School Students and Their Parents
2020.04 - 2022.08
Bachelor of Social Sciences (Hons) - Counselling and Psychology
Kong Shue Yan University
2018.09 - 2022.08
Receptionist
Stanford Swimming School
2018.08 - 2022.08
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