Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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LI YING YING

Telephone Interpreter (Taishan Dialect And English)

Summary

I grew up in Taishan before 6 years old. After that, I moved to Hong Kong. My parents are Taishanese. My mother language is Taishan dialect. Until now, I use Taishan dialect to communicate with my family members. Therefore, I can use native Taishan dialect to communicate. I am a hardworking and ambitious individual with a great passion for helping people. I have excellent communication skills, enabling me to effectively communicate with a wide range of people. I honestly believe that this job is what I was meant to do. It's the perfect match for my skills, experience and interests.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Special Educational Needs Counsellor

Hong Kong Sheng Kung Hui Bishop Hall Secondary School
Hong Kong
10.2022 - 08.2023
  • Proven ability to develop and implement creative solutions to complex problems.
  • Strengthened communication skills through regular interactions with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Tutor

Kwun Tong Methodist Social Service
Hong Kong
11.2020 - 11.2022
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.

Private Tutor

Primary School Students and Their Parents
Hong Kong
04.2020 - 08.2022
  • Taught students remotely via pre-recorded and live video sessions.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Supported students with helpful study habits and exam strategies.
  • Used positive reinforcement, repetition, and review to help students master challenging material.

Receptionist

Stanford Swimming School
Hong Kong
08.2018 - 08.2022
  • Appease children when they resist to swim
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.

Education

Bachelor of Social Sciences (Hons) - Counselling and Psychology

Kong Shue Yan University
09.2018 - 08.2022

Skills

Problem Solving

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Accomplishments

For the 4 years university life, I have took the courses below:

  • Psychology Assessment
  • Child Counselling
  • Criminal psychology
  • S.E.N Counselling
  • Career & Employment Counselling


INTERNSHIP

  • Counsellor, Buddhist Ho Nam Kam College (SEPTEMBER 2021 — APRIL 2022)
  • Counseling in Adolescents (Individual counseling and Group counseling)
  • Taking video to promote Zentangle- Facilitating students to recognize themselves
  • Counseling S.E.N students (ASD, ADHD, ID, Hearing Impairment)
  • Emotion support (Self-harm)

Timeline

Special Educational Needs Counsellor

Hong Kong Sheng Kung Hui Bishop Hall Secondary School
10.2022 - 08.2023

Tutor

Kwun Tong Methodist Social Service
11.2020 - 11.2022

Private Tutor

Primary School Students and Their Parents
04.2020 - 08.2022

Bachelor of Social Sciences (Hons) - Counselling and Psychology

Kong Shue Yan University
09.2018 - 08.2022

Receptionist

Stanford Swimming School
08.2018 - 08.2022
LI YING YINGTelephone Interpreter (Taishan Dialect And English)