LiWei Chien
Brisbane,QLD
Summary
Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.
Overview
3
3
years of professional experience
Work History
Store Associate
New Balance
06.2023 - 06.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Waiter's Assistant
La Fête Party Consulting
11.2024 - 11.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Continually updated personal knowledge of menu items and specials in order to effectively answer guest inquiries.
- Provided exceptional service during high-volume shifts, maintaining professional demeanor under pressure.
- Proactively addressed customer complaints or concerns, resolving issues quickly to maintain positive dining experiences.
Store Associate
Adidas
10.2021 - 09.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Science - Department of Information Management
Chinese Culture University
5, Hwa-Kang Rd., Yang-Ming-Shan, Taipei , Taiwan 06-2023
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Data interpretation
- Data collection & research
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Waiter's Assistant
La Fête Party Consulting
11.2024 - 11.2024
Store Associate
New Balance
06.2023 - 06.2024
Store Associate
Adidas
10.2021 - 09.2022
Bachelor of Science - Department of Information Management
Chinese Culture University
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