Lisa Moy
Learning And Development Professional
Calgary
Summary
Dynamic and results-driven Learning & Development Programme Manager with over 7 years of experience in designing, implementing, and managing impactful learning initiatives. Proven track record of delivering high-quality programmes. Skilled in stakeholder engagement, programme management, and remote team collaboration. Adept at fostering a culture of continuous learning and professional growth.
Overview
14
14
years of professional experience
29
29
years of post-secondary education
3
3
Languages
Work History
L&D Programme Manager
Bridge Partnership
11.2017 - Current
- Work in partnership with consultants to manage client programmes from end to end including project documentation, project plans, scheduling status update
meetings and calls, resourcing of facilitation teams, booking venues and confirming event requirements - Assist in designing customized learning programs, virtual and in person, for clients from SME to MNC's
- Created, organized and edited proposals, workbooks, slides, and other educational materials.
- Accomplished multiple tasks within established timeframes.
- Completion of scope of work, project sheet, project plan, scheduling status and contract liaison and assist consultants with negotiations for all new programmes
- Forecast and track key programme delivery metrics and report effectively, proactively ensuring that programme team is kept up to date
- Provide comprehensive administrative, client and office management support to the APAC consultant community.
Officer - Administration and Operation (Executive Assistant to CEO)
HKR International Limited
05.2014 - 08.2015
- Provided seamless administrative and operational support directly to the CEO
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for CEO and senior management team.
- Enhanced productivity with meticulous organization of documents and files for easy access and retrieval.
- Supported decision-making processes by compiling research data and presenting findings to the CEO.
Program Manager
University of Calgary
03.2011 - 03.2014
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Answered phones and maintained student records
- Supported admissions process through application review and student registration
- Managed professors' calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
Education
Certificate - Adult and Community Education
04.2001 - 11.2024
Bachelor of Arts - Linguistics
01.2003 - 01.2008
Activities and societies: Hong Kong Student Association (VP Marketing)
Skills
Leadership Development
Timeline
L&D Programme Manager - Bridge Partnership
11.2017 - Current
Officer - Administration and Operation (Executive Assistant to CEO) - HKR International Limited
05.2014 - 08.2015
Program Manager - University of Calgary
03.2011 - 03.2014
University of Calgary - Bachelor of Arts, Linguistics
01.2003 - 01.2008
Continued Education, University of Calgary - Certificate, Adult and Community Education
04.2001 - 11.2024
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