Lima Rashid
Assistant Vice President
393/B, KHILGAON CHOWDHURYPARA
Summary
Dynamic and motivated professional seeking a position within a well-structured organization to leverage strong analytical abilities, interpersonal skills, and a commitment to continuous learning. Aiming to contribute to organizational development and efficiency through innovative problem-solving and collaboration. Passionate about applying specialized knowledge to drive impactful results and foster a culture of growth and improvement. Eager to engage in opportunities that promote personal and professional advancement while supporting organizational goals.
Overview
12
12
years of professional experience
1
1
Language
Work History
Assistant Vice President
HSBC Bank
09.2022 - Current
- Responsible for import document check according to the local regulation,UCP 600 , ISBP and considering compliance (anti money laundering and sanction)
- Received appreciation from regional team to Increased efficiency by streamlining processes and implementing new automated tools for the team.
- Fostered strong relationships with key clients by delivering services to our customer on time and a significant increase in customer satisfaction ratings.
- Engaging with internal audit team for annual audit related to import related reporting.
- Mentored junior staff members, helping them develop their skills
Senior Transaction Service Analyst
HSBC Bank
06.2019 - 09.2022
- Mentored junior team members in best practices for effective problem-solving techniques, improving their ability to address client concerns quickly.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Enhanced communication between departments to facilitate seamless service delivery, improving internal workflow and client satisfaction levels
Transaction Service Analyst
HSBC Bank
04.2017 - 06.2019
- Responsible for all kind of Apparel import Payment by using all kind of payment mode and ensure smoother customer service.
- Improved customer satisfaction by addressing and resolving service issues promptly and professionally.
- Collaborated with cross-functional teams to identify areas for service improvement, implementing changes to exceed client expectations.
Officer
Bkash Limited
07.2016 - 09.2016
- Data Entry & Ensure Customer Service.
- Maintaining individual kpi as well as team
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
Junior Accounts Executive
STC Group
05.2016 - 07.2016
- Voucher writing, Cashbook Maintain, Ledger posting, Data Entry (Excel).
Intern
Southeast University
02.2014 - 05.2014
- Bank Reconciliation, Billing, Data entry etc.
Education
MBA - Finance
Southeast University
BANANI, DHAKA, BANGLADESH 04.2001 -
BBA - Accounting
Southeast University
Banani, Dhaka01.2014
Higher Secondary School Certificate - Business Study
National Ideal College
Khilgaon, Dhaka01.2009
Secondary School Certificate - Business Study
Ideal School & College
Motijheel, Dhaka01.2007
Skills
Skilled in Microsoft Office and Windows environments
Additional Information
Ø Self-motivated, quick learner and optimistic.
Ø Hard worker, ability to work under pressure, sincere and a good team worker.
Ø Ability to maintain effective communication, good assessing situations, planning ahead and giving all when necessary.
Timeline
Assistant Vice President
HSBC Bank
09.2022 - Current
Senior Transaction Service Analyst
HSBC Bank
06.2019 - 09.2022
Transaction Service Analyst
HSBC Bank
04.2017 - 06.2019
Officer
Bkash Limited
07.2016 - 09.2016
Junior Accounts Executive
STC Group
05.2016 - 07.2016
Intern
Southeast University
02.2014 - 05.2014
MBA - Finance
Southeast University
04.2001 -
Higher Secondary School Certificate - Business Study
National Ideal College
Secondary School Certificate - Business Study
Ideal School & College
BBA - Accounting
Southeast University
Language skills
Good command in both writing and Speaking in English and Bangla.
References
Syed Nayeemuddin HOSSAIN,
HEAD OF GOVERNANCE AND REGULATORY RETURN
HSBC,186BIR UTTAM MIR SHAWKAT SARAK-LEVEL 12 DHAKA-1208 BANGLADESH
EMAIL- syed.nayeemuddin.hossain@hsbc.com.bd
CONTACT NO - +8801715026495
Personal Information
- Date of Birth: 1992-02-13
- Nationality: Bangladeshi
- Marital Status: Married
- Religion: Islam
- ID Type: National ID
- ID Number: 19922693601000500
- Blood Group: A+
Training And Learning
- Participant of a training program in BIBM on UCP600 and related ICC regulations.
- Participant of a training program in BIBM on Foundation Training Course.
- Participant of a training program in BIBM on Local Rules and Regulation for Foreign exchange Guideline.
- Participant of a training program in HSBC on Loans And ME-HIE.
- Knowledge about AML, Sanction, other fraudulent activity.
- Sound knowledge about Guideline of foreign Exchange.
Mailing Address
393/B, KHILGAON CHOWDHURY, DHAKA-1219.
HOBBIES
#TRVELLING
# WATCHING MOVIE
Extra-Curricular Activities
Worked as a volunteer in Prothom Alo Vasa Protijog. Participate in several workshop and seminar organized by HSBC. Experience in welfare activities.