Lim Chuen
Highly Motivated Sales Associate With Extensive Cusotmer Service And Sales Experience. Outgoing Sales Professional With Track Record Of Driving Increased Sales, Improving Buying Experience And Elevating Company Profile With Target Market.
Kwai Chung,NTW
Summary
Accomplished Sales Manager offering three years of experience developing and maximizing electronic component sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Sales Manager
Hong Kong Smart Techno Limited
2016.09 - Current
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Resolved customer issues quickly and managed over 20 accounts to increase sales and meet quotas.
- Held weekly meetings with sales engineer to identify techniques to overcome sales obstacles.
- Developed and implemented comprehensive salesperson training program.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Senior Merchandiser (Garment)
Draper Company
2015.06 - 2016.02
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Drove operational improvements which resulted in savings and improved profit margins.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and maintained courteous and effective working relationships.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems.
- Created plans and communicated deadlines to ensure projects were completed on time.
Senior Merchandiser (Garment)
Neo-Concept (Holding) Co., Ltd
2010.02 - 2014.02
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Drove operational improvements which resulted in savings and improved profit margins.
- Developed and maintained courteous and effective working relationships.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Created plans and communicated deadlines to ensure projects were completed on time.
Senior Merchandiser (Garment)
South Pacific Fashions Ltd
2008.04 - 2009.11
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Drove operational improvements which resulted in savings and improved profit margins.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
Senior Merchandiser (Garment)
Yorkwell Asia Co., Limited
2005.03 - 2008.03
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Led projects and analyzed data to identify opportunities for improvement.
Education
High School Diploma -
NG SIU MUI TECHNICAL SCHOOL
KWAI CHUNG 1993.09 - 1997.07
Skills
Sales processes
Timeline
Sales Manager
Hong Kong Smart Techno Limited
2016.09 - Current
Senior Merchandiser (Garment)
Draper Company
2015.06 - 2016.02
Senior Merchandiser (Garment)
Neo-Concept (Holding) Co., Ltd
2010.02 - 2014.02
Senior Merchandiser (Garment)
South Pacific Fashions Ltd
2008.04 - 2009.11
Senior Merchandiser (Garment)
Yorkwell Asia Co., Limited
2005.03 - 2008.03
High School Diploma -
NG SIU MUI TECHNICAL SCHOOL
1993.09 - 1997.07
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