Summary
Overview
Work History
Education
Skills
Educationalinfo
Personal Information
Timeline
Generic

Li Hiu Tung

Cargo Sales Agent
Hong Kong

Summary

I am an excellent reliable communicator

of my working experience.

I learned to communicate with customer

and cooperate with my colleague.

Overview

10
10
years of professional experience

Work History

Agent Cargo (Sales)

Cargolux Airlines International S.A.
07.2023 - Current

Task Responsibilities:

  • Ensure the booking details timely and accurately input into cargo system:
  • By entering booking data from source documents within time limits
  • By inputting text based and numerical information from source documents
  • By compiling, verifying accuracy and sorting information according to priorities to prepare source data for system entry
  • By double-checking the entered information against the original source to make sure there are no errors or missing details
  • By reviewing data for deficiencies or errors, correcting any incompatibilities if possible and checking output
  • By managing the time effectively and prioritize tasks to meet the given deadlines
  • By working closely with colleagues or supervisors to clarify any uncertainties, resolve discrepancies, or seek guidance when encountering complex data
  • By obtaining further information for incomplete documents
  • By responding to queries for information
  • By complying with data integrity and security policies

Flight Handling Coordinator

Hong Kong Air Cargo Terminals Limited
01.2020 - 06.2023
  • Responsible for daily operations of export flight
  • Daily operational planning and coordination with agents and airlines
  • Coordinate and liaise with airlines and our teammates
  • Advise build up instructions to warehouse colleagues.

SENIOR CUSTOMER SERVICE COORDINATOR

01.2018 - 01.2020
  • Process and handle documents according to general procedures and standards
  • Maintain and update records and filing systems
  • Provide clerical support in the team.

CUSTOMER SERVICE COORDINATOR

01.2017 - 01.2018

PROJECT EXECUTIVE

01.2015 - 01.2017
  • Maintain coordination among sales and production team, vendors and clients
  • Monitor project production and installation
  • Provide onsite technical support on product installation
  • Schedule project operational processes
  • Investigate warranty cases.

Education

Yi Jin Diploma - COFFEE AND WESTERN PASTRY MAKING

THE OPEN UNIVERSITY OF HONG KONG
Hong Kong

Skills

Call management

Educationalinfo

THE OPEN UNIVERSITY OF HONG KONG, 2014, 2015, YI JIN DIPLOMA, COFFEE AND WESTERN PASTRY MAKING

Personal Information

Hobbies: PHOTOGRAPHY, TRAVELING, COOKING, TEAM SPORT

Timeline

Agent Cargo (Sales)

Cargolux Airlines International S.A.
07.2023 - Current

Flight Handling Coordinator

Hong Kong Air Cargo Terminals Limited
01.2020 - 06.2023

SENIOR CUSTOMER SERVICE COORDINATOR

01.2018 - 01.2020

CUSTOMER SERVICE COORDINATOR

01.2017 - 01.2018

PROJECT EXECUTIVE

01.2015 - 01.2017

Yi Jin Diploma - COFFEE AND WESTERN PASTRY MAKING

THE OPEN UNIVERSITY OF HONG KONG
Li Hiu TungCargo Sales Agent