Summary
Overview
Work History
Education
Skills
Languages
Currentandexpectedsalaries
Timeline
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Li Wun Man (Jennifer)

Lai Chi Kok

Summary

Results-oriented AVP with 18+ marketing experience and a proven track record in effectively managing multimillion-dollar business operations. Skilled in optimizing frameworks and cultivating cohesive teams to consistently meet and exceed financial goals. Demonstrated excellent reporting, record-keeping, and relationship-building abilities.

Overview

19
19
years of professional experience

Work History

Assistant Vice President (AVP)

OCBC Bank (HK) Ltd.
03.2020 - Current
  • Responsible for premier banking and investment products and social media.
  • Achieved company’s business targets on customer acquisition and retention.
  • Launched new regional premier webpage and investment videos, and a series of deposit and FX promotions.
  • Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
  • Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.

Manager

HSBC Bank
01.2019 - 02.2020
  • Achieved business sales targets of customer retention for unsecured loan and mortgage loan.
  • Set marketing plan and calendar for different promotions.
  • Supported online media activities for promotions.
  • Managed marketing budget.
  • Conducted performance evaluation for marketing campaign effectiveness assessment.

Manager (M4)

OCBC Wing Hang Credit Ltd.
04.2016 - 09.2018
  • Accomplished multiple tasks within established timeframes.
  • Achieved business sales targets for customer acquisition and retention of unsecured loan (incl. revolving loan).
  • Designed new program for specific customer segment like personal loan for civil servant and decoration loan with Dyson product as welcome gift.
  • Set up the company's own Facebook page with over 20K fan base achieved.

Manager (M3)

OCBC Wing Hang Credit Ltd.
09.2014 - 03.2016

Manager (M2)

Wing Hang Credit Ltd.
04.2013 - 08.2014

Manager (M1)

Wing Hang Credit Ltd.
04.2010 - 03.2013

Assistant Marketing Manager (O3)

Wing Hang Credit Ltd.
09.2008 - 03.2010

Senior Marketing Officer (O2)

Wing Hang Credit Ltd.
09.2007 - 08.2008

Marketing Officer (O1)

Wing Hang Credit Ltd.
03.2006 - 08.2007

Education

Master of Psychology -

The City University of Hong Kong & Sheffield Hallam University
01.2022

Bachelor of Translation and Chinese -

The Hong Kong Polytechnic University
05.2005

Skills

  • Negotiation
  • Budget Control
  • Effective Relationship Building
  • Project Management
  • Product Development
  • Decision Making & Judgment

Languages

English
Advanced
C1
Cantonese
Proficient
C2
Mandarin
Intermediate
B1

Currentandexpectedsalaries

Current Salary: HK$60,030, Expected Salary: HK$72,000, Available with 3-month notice

Timeline

Assistant Vice President (AVP)

OCBC Bank (HK) Ltd.
03.2020 - Current

Manager

HSBC Bank
01.2019 - 02.2020

Manager (M4)

OCBC Wing Hang Credit Ltd.
04.2016 - 09.2018

Manager (M3)

OCBC Wing Hang Credit Ltd.
09.2014 - 03.2016

Manager (M2)

Wing Hang Credit Ltd.
04.2013 - 08.2014

Manager (M1)

Wing Hang Credit Ltd.
04.2010 - 03.2013

Assistant Marketing Manager (O3)

Wing Hang Credit Ltd.
09.2008 - 03.2010

Senior Marketing Officer (O2)

Wing Hang Credit Ltd.
09.2007 - 08.2008

Marketing Officer (O1)

Wing Hang Credit Ltd.
03.2006 - 08.2007

Master of Psychology -

The City University of Hong Kong & Sheffield Hallam University

Bachelor of Translation and Chinese -

The Hong Kong Polytechnic University
Li Wun Man (Jennifer)