LI Si Wang Marco

Marketing & Event Coordination

• Organized vendor/end-user marketing events to showcase products, boost client engagement, and drive sales; managed end-to-end logistics, attendee registration, and post-event feedback.
• Hosted events as MC: introduced company, presented schedules, and facilitated activities (e.g., lucky draws), enhancing public speaking and event management skills.
• Designed product promotion eDMs using Adobe Illustrator (e.g., Quantum’s Ultrium 8 campaigns) and distributed via MailerLite to update clients on offerings/events.

• Provide customer services to tenants/visitors and arrange for concierge services in a luxury residential/commercial building
• Assist the supervisor to carry out daily operations including customer service, tenancy management, monitoring of property maintenance, cleaning, etc.
• To handle general inquiries and complaints of customers & tenants
• To provide administrative support in the property management office if required

• Daily operations of McCafé, ordering stocks for daily operation
• Manage cashier counters
• Provide quality customer services
• Keep the McCafé area tidy and clean
• Demonstrate the skills and knowledge of a dedicated Barista
• Experienced on performing basic latte art (swan, rosetta, tulip, wing tulip)

• Provide relevant telebet services in English and Cantonese
• Responsible for assisting customers in gambling and responding their queries
• Provide excellent service in stressful environment

• Processing orders in kitchen
• Serving dishes to customers
• Making and serving simple coffee
• Assistant in the front bar
• Answering customer’s enquires