Li Ruoning
Student
Sheung Shui
Summary
Dynamic Pizza Shop Assistant at Pizza Hut with proven sales experience and exceptional customer service skills. Enhanced customer satisfaction through accurate order preparation and effective complaint resolution. Recognized for maintaining cleanliness and sanitation while collaborating with team members to minimize wait times, contributing to increased sales through successful upselling strategies.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Pizza Shop Assistant
Pizza Hut
03.2020 - 09.2024
- Enhanced customer satisfaction by efficiently taking and preparing orders with accuracy and speed.
- Assisted in opening and closing duties, ensuring the store was ready for daily operations or secure at the end of the day.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Increased sales through upselling additional menu items and promoting special offers.
- Handled food deliveries responsibly by packaging orders securely and delivering within specified timeframes.
- Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.
Education
High School Diploma -
Fanling Lutheran Secondary
Fanling, Hong Kong 04.2001 -
Skills
Fast learner
Order accuracy
Cleanliness and sanitation
Stress tolerance
Effective complaint resolution
Proven sales experience
Customer service
Sales promotions
Product promotion
Timeline
Pizza Shop Assistant
Pizza Hut
03.2020 - 09.2024
High School Diploma -
Fanling Lutheran Secondary
04.2001 -