Summary
Overview
Work History
Education
Skills
Software
Timeline
Li Kwan Pak

Li Kwan Pak

Immigration Assistant
Hong Kong

Summary

An independent and passionate person with over four years of experience in dealing with immigration matters, and customer services support which contribute to efficient and effective daily operation as well as administration.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Immigration Assistant

Immigration Department of Hong Kong
Hong Kong
10.2017 - Current
  • To provide excellent customer service when performing immigration clearance as well as handling visa applications
  • To interact with telephone callers and answer questions regarding to immigration services
  • To compile and collect accurate statistical returns and generate information reports for management
  • To perform investigation in relation to immigration crimes including but not limited to detection of forged documents

Flight Attendant

Hong Kong Airlines
Hong Kong
11.2016 - 10.2017
  • To deliver excellent customer service which is impressive and enjoyable to passengers
  • To ensure inflight safety for all passengers
  • To greet passengers and deliver onboard announcements.
  • To offer personalized assistance to children, elderly and passengers with special needs.

Education

Bachelor of Health Education

The Education University of Hong Kong, Hong Kong
09.2014 - 08.2016

Higher Diploma in Sport And Recreation Management

HKUSPACE Po Leung Kuk Community College, Hong Kong
09.2012 - 08.2014

Skills

Client service and support

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Software

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Timeline

Immigration Assistant - Immigration Department of Hong Kong
10.2017 - Current
Flight Attendant - Hong Kong Airlines
11.2016 - 10.2017
The Education University of Hong Kong - , Bachelor of Health Education
09.2014 - 08.2016
HKUSPACE Po Leung Kuk Community College - , Higher Diploma in Sport And Recreation Management
09.2012 - 08.2014

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