Lee Tsz Yan
Toronto
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Diligent, forward-thinking and adaptable to dynamic company, customer and project needs.
Overview
6
6
years of professional experience
Work History
Project Officer
Rehabilitation Alliance Hong Kong
10.2023 - 02.2024
- Manage the project of social enterprise.
- Offer the different type event to member.
- Conducted post-project evaluations to identify areas for improvement and implement best practices in future initiatives.
- Increased team productivity with regular monitoring, feedback sessions, and performance evaluations.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Part Time Store Assistant
BASAO tea
08.2023 - 01.2024
- Established rapport with customers by providing friendly and attentive service.
- Greeted customers and provided menus upon arrival to dining room.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed payments for orders and provided customers with change.
- Maintained clean dining floor and straightened.
Part Time Administrative Assistant
The Boys‘and Girls’Club Association of Hong Kong
11.2022 - 06.2023
- Service operation
- Assistant different project development and center.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data.
Part Time Retail Sales Associate
Cotton On
05.2018 - 03.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Part Time Retail Sales Associate
Vivienne Westwood
05.2022 - 07.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Bachelor of Social Sciences in Sociology-Second Class Division One - Sociology
Hong Kong Baptist University
07.2023
Associate Degree Programme -Merit - Social And Public Policy Studies
Hong Kong Baptist University (CIE)
07.2021
Skills
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Conflict Resolution
- Team Collaboration
- Customer Relations
- Calm Under Pressure
Language And Skills
Cantonese, Chinese Mandarin, English, Word, Excel, PowerPoint, Film cut, Strokes of Chinese
Personal Information
Date of Birth: 08/22/00
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Native language
Timeline
Project Officer
Rehabilitation Alliance Hong Kong
10.2023 - 02.2024
Part Time Store Assistant
BASAO tea
08.2023 - 01.2024
Part Time Administrative Assistant
The Boys‘and Girls’Club Association of Hong Kong
11.2022 - 06.2023
Part Time Retail Sales Associate
Vivienne Westwood
05.2022 - 07.2022
Part Time Retail Sales Associate
Cotton On
05.2018 - 03.2023
Bachelor of Social Sciences in Sociology-Second Class Division One - Sociology
Hong Kong Baptist University
Associate Degree Programme -Merit - Social And Public Policy Studies
Hong Kong Baptist University (CIE)
Similar Profiles
Sau Kuen Ula ChowSau Kuen Ula Chow
Project Coordinator at Home Affairs Department Hong KongProject Coordinator at Home Affairs Department Hong Kong
LAU FU KIT VICTORLAU FU KIT VICTOR
Community Officer (Internship) at The Democratic Alliance for the Betterment and Progress of Hong KongCommunity Officer (Internship) at The Democratic Alliance for the Betterment and Progress of Hong Kong
Chui Yi LeungChui Yi Leung
Social Worker at The Hong Kong Society for RehabilitationSocial Worker at The Hong Kong Society for Rehabilitation