Lee Tsz Yan
Toronto
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Diligent, forward-thinking and adaptable to dynamic company, customer and project needs.
Overview
6
6
years of professional experience
Work History
Project Officer
Rehabilitation Alliance Hong Kong
2023.10 - 2024.02
- Manage the project of social enterprise.
- Offer the different type event to member.
- Conducted post-project evaluations to identify areas for improvement and implement best practices in future initiatives.
- Increased team productivity with regular monitoring, feedback sessions, and performance evaluations.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Part Time Store Assistant
BASAO tea
2023.08 - 2024.01
- Established rapport with customers by providing friendly and attentive service.
- Greeted customers and provided menus upon arrival to dining room.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed payments for orders and provided customers with change.
- Maintained clean dining floor and straightened.
Part Time Administrative Assistant
The Boys‘and Girls’Club Association of Hong Kong
2022.11 - 2023.06
- Service operation
- Assistant different project development and center.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data.
Part Time Retail Sales Associate
Cotton On
2018.05 - 2023.03
- Used POS system to process sales, returns, online orders, and gift card activations.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Part Time Retail Sales Associate
Vivienne Westwood
2022.05 - 2022.07
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Bachelor of Social Sciences in Sociology-Second Class Division One - Sociology
Hong Kong Baptist University
07.2023
Associate Degree Programme -Merit - Social And Public Policy Studies
Hong Kong Baptist University (CIE)
07.2021
Skills
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Conflict Resolution
- Team Collaboration
- Customer Relations
- Calm Under Pressure
Language And Skills
Cantonese, Chinese Mandarin, English, Word, Excel, PowerPoint, Film cut, Strokes of Chinese
Personal Information
Date of Birth: 08/22/00
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Native language
Timeline
Project Officer
Rehabilitation Alliance Hong Kong
2023.10 - 2024.02
Part Time Store Assistant
BASAO tea
2023.08 - 2024.01
Part Time Administrative Assistant
The Boys‘and Girls’Club Association of Hong Kong
2022.11 - 2023.06
Part Time Retail Sales Associate
Vivienne Westwood
2022.05 - 2022.07
Part Time Retail Sales Associate
Cotton On
2018.05 - 2023.03
Bachelor of Social Sciences in Sociology-Second Class Division One - Sociology
Hong Kong Baptist University
Associate Degree Programme -Merit - Social And Public Policy Studies
Hong Kong Baptist University (CIE)
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