LEE KA KI
Higher Diploma In Child Care And Education
Tin Shui Wai,New Territories
Summary
Driven by a goal-oriented approach, leveraged adaptability and strong communication skills at Shell Gas Station and in childcare settings to enhance customer satisfaction and safety standards. Demonstrating reliability and effective teamwork, improved classroom dynamics and sales through innovative problem-solving and interpersonal engagement. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Proactive and caring worker with
Overview
2
2
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Sales Assistant
Shell Gas Station
05.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences
Childcare Trainee
Yan Chai Hospital Nina Lam Kindergarten
09.2023 - 10.2023
- Managed challenging behavior effectively using positive reinforcement strategies, leading to improved classroom dynamics.
- Improved safety standards within childcare facility by regularly assessing risks and implementing preventative measures.
- Promoted healthy habits by teaching children about hygiene practices and providing nutritious snacks.
- Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within structured setting.
- Assisted lead teacher in creating nurturing environment, improving overall classroom atmosphere and child behavior.
- Enhanced children''s development by incorporating educational activities and games into daily routines.
- Supported children with special needs through tailored care and attention, enabling them to fully participate in group activities.
Childcare Trainee
Rhenish Nursery
04.2022 - 05.2023
- Improved safety standards within childcare facility by regularly assessing risks and implementing preventative measures.
- Promoted healthy habits by teaching children about hygiene practices and providing nutritious snacks.
- Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within structured setting.
- Read stories, sang songs and facilitated creative play.
- Worked with children to develop good cognitive, physical and language skills.
- Strengthened parent-teacher communication through regular updates on each child's progress and achievements.
- Collaborated with team members to develop creative lesson plans tailored to individual learning styles, resulting in higher engagement levels among students.
- Assisted in potty training and toilet hygiene.
- Supported children with special needs through tailored care and attention, enabling them to fully participate in group activities
- Managed challenging behavior effectively using positive reinforcement strategies, leading to improved classroom dynamics
- Assisted in maintaining clean, organized, and safe environment within childcare facility, ensuring that all students had access to necessary resources and materials
- Participated in ongoing professional development opportunities to stay current with latest trends and best practices in early childhood education
Education
High School Diploma -
09.2021 - 08.2023
Skills
Complex Problem-Solving
Goal-Oriented
Friendly and Helpful
Honest and Dependable
Teamwork and Collaboration
Effective Communication
Reliability
Adaptability and Flexibility
Strong Communication and Interpersonal Skills
Active Listening
Multitasking
Team Cooperation
Reliable and Responsible
Accomplishments
- Solved severe child behavioral issues in positive and constructive way.
- Implemented new age-appropriate art program activities.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Asthma Training Workshop
Timeline
Childcare Trainee - Yan Chai Hospital Nina Lam Kindergarten
09.2023 - 10.2023
Sales Assistant - Shell Gas Station
05.2023 - Current
Asthma Training Workshop
06-2022
Childcare Trainee - Rhenish Nursery
04.2022 - 05.2023
Green Education
04-2022
Hong Kong Institute of Vocational Education - High School Diploma,
09.2021 - 08.2023