Law Lap Shun
Senior QA Engineer
Summary
Quality assurance professional with extensive experience in streamlining testing processes and improving product stability. Known for collaborative approach and commitment to delivering high-quality results. Brings expertise in automated testing and problem-solving, ensuring adaptability to evolving project requirements.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Senior Quality Assurance Engineer
Maxim’s Caterers Limited
10.2023 - Current
- Manage all project status and timeline including: Maxims Ordering Website, Starbucks, Genki, Sen-Ryo, Maxims Cake, Arome, COVA, Eatizen, etc…
- Produced and maintained technical documentation for project reference.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Implemented new quality assurance and customer service standards.
- Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Provide unhappy flow and error handling suggestion
- Design automation framework
- Using Cucumber , Selenium , Appium , JAVA , Postman automation tool and language
- For UI automation : Developed deployment health check automation on Genki and regression test automation for Starbucks mobile app
- For API automation : Developed monitor for all product to monitor the API status
- Design and standardized all project workflow
- Create Jira automation for different request
- Design the workflow for : Jira x Microsoft form x ServiceNow
- Design the board and workflow for log the production issue and report to team lead, senior manager and director
- Tidy up the confluence folder tree & space
- Collaborated with cross-functional teams to develop and implement process and system improvements.
Quality Assurance Engineer
Phase Scientific Limited
01.2023 - 08.2023
- Design Dev team workflow
- Set up jira automation and config
- Mange Sprint Board
- Generate report for each sprint (burn down chart , committed story point)
- Collect dev team advises on the workflow and config , provide a solution to fix the problem
- Design test case on the Tele project
- Performed full stack testing in both frontend and API testing
- Design Automation regression flow and develop the automation test
- Advised PM and UI/UX team on technical considerations including logic validation and screen change in scenario based validation
- Designed bug reporting workflow via JIRA
- Managed and maintained overall test plan via Selenium framework using Java & Gherkin language
- Managed end-to-end testing and product deployment
- Collect requirement from BU team
- Write requirement for DEV
- Design timeline confirm with BU team
- Manage develop timeline
- Managed end-to-end testing and product deployment
Quality Engineer
Hellotoby Technology (HK) Limited
08.2021 - 01.2023
- Led and implemented test case design for this new listing product liaising with CTO, product manager and development team
- Performed full stack testing procedures in both frontend functional test and API testing for data flows to ensure compliance to acceptance criteria
- Automated regression and production check across mobile and web platform using Selenium framework with Java scripting
- Advised PM and UI/UX team on technical considerations including logic validation and screen change in scenario based validation
- Liaised and acted as point of contact for PM and gatekept overall project timeline with weekly bug list, bug turnover time and risk escalation
- Analyzed and identified bottleneck in the overall product development cycle with heavy manual testing involved
- Proposed share vision of automating regression and production check procedures for bug fix and patches
- Designed automation testing framework for HelloToby’s consumer App and web product reducing regression effort by 60% to aid agility in product deployment
- Managed and maintained overall test plan via Selenium framework using Java & Gherkin language
- Designed bug reporting workflow via JIRA and provided training to business user and product managers on bug reporting pipeline
- Designed and executed 500+ test cases for the overall app revamp
- Managed end-to-end testing and product deployment
Quality Assurance officer
Green Tomato Limited
08.2020 - 08.2021
- Designed and implemented 300+ functional test case involving IOS and AOS
- Implemented SIT in collaboration with backend tester to ensure compliance of data flow and banking in accordance to HKMA and SEC
- Designed and managed test bank to stress test E-banking applications
- Increased velocity of testing by using Charles Proxy to product API error to validate error message
- Assisted QA manager to product testing report and liaised with stakeholder (Hang Seng Technology) to confirm project sign off and UAT
- Designed and implemented automation testing for new product covering 50+ features and 100+ pages using Selenium and Java
System operator
Pure international (HK) Limited
08.2019 - 08.2020
- Functional Test (Web) to test the company system in UAT and Production
- Using browser inspector to find element and check API status
- Reported and compiled bugs found to superior
Education
BSc (Hons) - Environmental Science
School for Higher and Professional Education
01.2018 - 01.2019
Skills
PostmanIO
Jmeter
Appium
Cucumber
Selenium
Java
undefinedTimeline
Senior Quality Assurance Engineer
Maxim’s Caterers Limited
10.2023 - Current
Quality Assurance Engineer
Phase Scientific Limited
01.2023 - 08.2023
Quality Engineer
Hellotoby Technology (HK) Limited
08.2021 - 01.2023
Quality Assurance officer
Green Tomato Limited
08.2020 - 08.2021
System operator
Pure international (HK) Limited
08.2019 - 08.2020
BSc (Hons) - Environmental Science
School for Higher and Professional Education
01.2018 - 01.2019
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