Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Lau Wai Chun

Tourism And Events Management
Tseung Kwan O Sheung Yee House, Sheung Tak Estate, Flat 2102, Floor 21

Summary

Previous work experience mainly coordinated work in event coordination and customer service. I have more than 5 years of experience as a volunteer for young ambassadors in Hong Kong, have experienced many major Hong Kong tourism events, and have cultivated myself to provide high-quality customer service attitude to tourists. Be able to deal with crisis management and independent work. Excellent in coordinating paperwork, being able to track timelines and maintain teamwork relationships.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Part-time Event Assistant

Hong Kong New Arrivals Services Foundation Limited
07.2024 - Current
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.
  • Organized facilities preparation, refreshments and entertainment for gatherings with as many as guests.

Host / Part Time

Hong Kong Disneyland Resort
02.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Bachelor Of Science (BSc) (Hons) - Tourism & Events Management

The Hong Kong Polytechnic University
Hung Hom, Kowloon, Hong Kong

Associate Degree - Associate in Business (Tourism Management)

Hong Kong Community College
Hung Lok Road, Hung Hom, Kowloon
08.2023

Diploma Of Foundation Studies - Hospitality

Hong Kong Institute of Vocational Education
Chai Wan
08.2021

Skills

Registration management

Software

Microsoft Office

Graphic Design

Adobe Creative Suite(Photoshop、Illustrator)

Timeline

Part-time Event Assistant

Hong Kong New Arrivals Services Foundation Limited
07.2024 - Current

Host / Part Time

Hong Kong Disneyland Resort
02.2023 - Current

Bachelor Of Science (BSc) (Hons) - Tourism & Events Management

The Hong Kong Polytechnic University

Associate Degree - Associate in Business (Tourism Management)

Hong Kong Community College

Diploma Of Foundation Studies - Hospitality

Hong Kong Institute of Vocational Education
Lau Wai Chun Tourism And Events Management