Summary
Overview
Work History
Education
Skills
Professional Qualifications
Timeline
Generic
Lauren To long ying

Lauren To long ying

Yau tong

Summary

Confident successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs.

Overview

11
11
years of professional experience

Work History

Sales Executive

Standard Chartered Bank
08.2022 - Current
  • 2025 Annual income 644k
  • 2024 Annual income 530k
  • Advised customers on best available loan products and credit options.
  • Achieved and exceeded monthly and quarterly sales targets, contributing significantly to company revenue.

Telesales Executive

HKT limited
06.2019 - 07.2022
  • Connected with SME customers via telephone or email to share available products and services.
  • Developed and maintained strong relationships with existing clients, fostering loyalty and repeat business.

Retail Sales Consultant

Vodafone Australia
11.2017 - 05.2019
  • Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
  • Met sales targets through proactive promotion and excellent customer service.

Financial Planner

AIA Internatinal Limited
04.2016 - 07.2017
  • Analysed customer insurance needs to recommend appropriate policies for optimal coverage.

Secretary

AIA International Limited
05.2015 - 04.2016
  • Completed daily tasks and project work for risk teams to facilitate closing complex claims.

Education

Bachelor of Business Administration -

University of Management and Technology
01-2023

Diploma in Corporate Risk Management & Crisis Management

The Society of Business Practitoners
01-2016

Caritas Charles Vath college
01-2013

Ability Education in Australia
01-2011

Po Leung Kuk Yao Ling Sun College
01-2010

Skills

  • Sales strategy
  • Communication skills
  • Problem solving
  • Willingness to learn

Professional Qualifications

  • IIQE Paper I , III passed (May/2026)

Timeline

Sales Executive

Standard Chartered Bank
08.2022 - Current

Telesales Executive

HKT limited
06.2019 - 07.2022

Retail Sales Consultant

Vodafone Australia
11.2017 - 05.2019

Financial Planner

AIA Internatinal Limited
04.2016 - 07.2017

Secretary

AIA International Limited
05.2015 - 04.2016

Bachelor of Business Administration -

University of Management and Technology

Diploma in Corporate Risk Management & Crisis Management

The Society of Business Practitoners

Caritas Charles Vath college

Ability Education in Australia

Po Leung Kuk Yao Ling Sun College
Lauren To long ying