CHLOE LAU
Hong Kong
Summary
Dynamic Assistant & Customer Service professional with over 3 years of experience in diverse roles including front desk management and instructional roles. Proven track record in enhancing the customer experience through effective communication and collaboration. Successfully led a jewelry brand, fostering a creative team environment and driving innovative marketing strategies. Eager to leverage unique skills in customer interaction and project management to contribute to team success and elevate the service quality.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Personal assistant
Thrive collective limited
05.2025 - Current
Aisstant & Customer Service
Corvino Wine School
04.2025 - 05.2025
- Facilitate the organization and execution of wine classes and tastings.
- Support instructors and provide assistance to students.
Desk Receptionist
1880 club house
10.2024 - 04.2025
- Ensure the seamless operation of the front desk and enhance overall customer experience.
- Coordinate with staff to manage events across four different floors, guaranteeing that all aspects run smoothly.
- Execute administrative tasks including filing, photocopying, and data entry as required.
Painting Instructor
Little Wood Studio
07.2024 - 09.2024
- Guide students of all ages in enhancing their painting skills while exploring the rich history of art and the intricacies of color tones.
- Encourage students to discover their unique artistic voice while deepening their understanding of techniques through hands-on practice and engaging discussions.
Choreographer
PBIL performing arts centre
09.2023 - 09.2024
- Craft the vision and style for performances, creating original choreography and selecting suitable dancers.
- Collaborate with composers and designers to integrate all elements cohesively.
- Provide constructive feedback and make adjustments to refine the choreography, blending artistry with leadership to create compelling dance performances.
Pearl salesman
Pearl Success International Investment Limited
06.2023 - 09.2024
- Demonstrate exceptional interpersonal skills by effectively connecting with clients and negotiating.
- Articulate thoughts clearly while actively listening, showcasing empathy to foster trust. Adapt strategies based on client feedback for better outcomes.
- Exhibit patience in negotiations, while confidence reassures clients, creating a positive atmosphere that values collaboration.
Founder
Jewellery Brand (Adius Jewellery)
02.2021 - 09.2022
- Established and managed a successful jewelry brand while at university, leading a team to navigate various challenges and align with shared goals.
- Cultivated a collaborative work environment by actively listening to team input and encouraging creativity.
- Maintained a strong brand presence on campus, ensuring its success through innovative marketing strategies and effective communication.
Education
High Diploma of Jewellery Design - Jewellery Design
Hong Kong Design Institute
Tiu Keng leng09.2023
Diploma - Jewellery Design And Marketing
Hong Kong Baptist University
Hong Kong, Hong Kong09.2022
Skills
Jewellery Design
Graphic Memory
Wine classes and tastings organization
Front desk operation
Event management
Administrative tasks
Painting instruction
Choreography
Sales
Marketing strategies
Problem-solving
Interpersonal skills
Positive attitude
Timeline
Personal assistant
Thrive collective limited
05.2025 - Current
Aisstant & Customer Service
Corvino Wine School
04.2025 - 05.2025
Desk Receptionist
1880 club house
10.2024 - 04.2025
Painting Instructor
Little Wood Studio
07.2024 - 09.2024
Choreographer
PBIL performing arts centre
09.2023 - 09.2024
Pearl salesman
Pearl Success International Investment Limited
06.2023 - 09.2024
Founder
Jewellery Brand (Adius Jewellery)
02.2021 - 09.2022
High Diploma of Jewellery Design - Jewellery Design
Hong Kong Design Institute
Diploma - Jewellery Design And Marketing
Hong Kong Baptist University