Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lap Chi Wong

RECEPTIONIST
Hong Kong

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in service environment.

Overview

15
15
years of professional experience

Work History

Part Time Receptionist

Wharney Guang Dong Hotel
06.2017 - Current
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Supermarket Employee

Wong Lee Supermarket
07.2013 - 08.2014
  • Facilitated smooth communication between departments to ensure effective coordination of tasks.
  • Increased efficiency by assisting in organizing store layout and merchandise displays.
  • Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.

Overnight Front Desk Officer

Wharney Guang Dong Hotel
09.2011 - 04.2013
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among guests.
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.

Service Helper

Hong Kong Disneyland
09.2009 - 05.2010

Education

High School Diploma -

HK Institute of Vocational Education Haking Wong
04.2001 -

Skills

Handling Customer Complaints

Service-oriented mindset

Timeline

Part Time Receptionist

Wharney Guang Dong Hotel
06.2017 - Current

Supermarket Employee

Wong Lee Supermarket
07.2013 - 08.2014

Overnight Front Desk Officer

Wharney Guang Dong Hotel
09.2011 - 04.2013

Service Helper

Hong Kong Disneyland
09.2009 - 05.2010

High School Diploma -

HK Institute of Vocational Education Haking Wong
04.2001 -

Similar Profiles

CREATE PROFILE
Lap Chi WongRECEPTIONIST