Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Lam Weng Cheong, Ryan

Summary

Dedicated and skilled Information Technology Engineer with over 10 years of diverse experience in technical support, network security, and IT audit management. Currently employed at MSIG Hong Kong, providing expert T2 user support and managing patch deployments, Cisco network security, and VM administration using Nutanix. Proven track record in equipment management and web development from previous roles in educational institutions. Adept at collaborating effectively with cross-functional teams to deliver high-quality IT solutions and services. Holds a degree in Information Technology from the University of the West of England, complemented by relevant technical diplomas.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Information Technical Engineer

MSIG Hong Kong
01.2023 - Current
  • Network Security (Cisco / Paloalto)
  • IT Audit (Internal / G20)
  • VM Management (Nutanix)
  • T2 User Support (Patch management)

Technical Support Services (TSS)

Concordia Lutheran school
01.2018 - 01.2023
  • Web Develops
  • Equipment Management
  • Provided IT and AV Support

Activities And School Assistant

Concordia Lutheran school
01.2017 - 01.2018
  • Provided IT and AV Support
  • Organized Event
  • Equipment Management

IT Technician

Galleria d’Arte Kx
01.2016 - 01.2017
  • Built IP Camera Network
  • Designed Website
  • Provided Web Server And Services Management

Intern

Gateway
01.2015 - 01.2016
  • Provided IT support for the project team
  • Designed website
  • Installed project management software on window server

Education

Degree of Information Technology -

University of The West of England
01.2020

Higher Diploma - Telecommunications and Networking

Hong Kong Institute of Vocational Education (Tsing Yi)
01.2018

Foundation Diploma (Level 3) - Computer

Hong Kong Institute of Vocational Education (Lee Wai Lee)
01.2015

Skills

Technical troubleshooting

Software

Nutanix

VMware

Paloalto

FortiGate

Cisco Switch

IBM Flash Syetem

ManageEngine Endpoint

Tanium

VOIP

Timeline

Information Technical Engineer

MSIG Hong Kong
01.2023 - Current

Technical Support Services (TSS)

Concordia Lutheran school
01.2018 - 01.2023

Activities And School Assistant

Concordia Lutheran school
01.2017 - 01.2018

IT Technician

Galleria d’Arte Kx
01.2016 - 01.2017

Intern

Gateway
01.2015 - 01.2016

Higher Diploma - Telecommunications and Networking

Hong Kong Institute of Vocational Education (Tsing Yi)

Foundation Diploma (Level 3) - Computer

Hong Kong Institute of Vocational Education (Lee Wai Lee)

Degree of Information Technology -

University of The West of England
Lam Weng Cheong, Ryan